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Job summary

Main area
CAMHS Administration
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday 9am-5pm)
Job ref
285-5021-CYPF
Employer
Black Country Healthcare NHS Foundation Trust
Employer type
NHS
Site
CAMHS SPA
Town
Walsall
Salary
£24,625 - £25,674 per annum
Salary period
Yearly
Closing
02/07/2025 08:00

Employer heading

Black Country Healthcare NHS Foundation Trust logo

Administration Officer – CAMHS Single Point of Access (CAP AT 50)

NHS AfC: Band 3

Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.

Across the whole of the region we provide:

  • Adult and older adult mental health services
  • Specialist learning disability services
  • Mental health services for children and young people
  • Community healthcare services for children, young people and families in Dudley

Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, with the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.

We currently employ over 4,000 people and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience. Knowing that every day you can help to make a positive difference to someone’s life is a very powerful feeling. We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this. Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance.

We proudly offer supportive, inclusive and family friendly employment and flexible working policies. We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it. To find more about our staff benefits, please visit our website: blackcountryhealthcare.nhs.uk. 

Don’t meet every single requirement? Studies have shown that women and ethnic minority candidates are less likely to apply to jobs unless they meet every single qualification. At Black Country Healthcare we recognise and value all forms of knowledge and expertise, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the job description/person specification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

For further supporting information to help you apply for this role please see documents attached under ‘Additional documents’.

Job overview

An exciting opportunity has arisen for an experienced administration officer in our fast paced and diverse Single Point of Access for Black Country CAMHS.

 

Main duties of the job

 

Act as a point of reference for incoming telephone queries, taking appropriate action personally or redirecting as necessary.

 Produce, reports and letters in accordance with Division guidelines.

Carry out general administrative and clerical functions including photocopying,        filing paper and electronically as required.

 Process the client referral system and associated paperwork in accordance with          departmental systems.

 Maintain effective and efficient departmental systems and office procedures including adequate supplies of departmental forms/leaflets and stationery requirements.

 Maintain effective diary management as required by management.

 Process incoming/outgoing post, taking appropriate action as necessary.

 Maintain an efficient filing and records system, encompassing medical secretarial   services.

 Collate statistical information and prepare returns appropriate to grade as     required by management.

  Arrange and attend formal and team meetings to take notes, produce            minutes, draft agendas and ensure members receive agendas and relevant            enclosures on time.  Provide general support to the meetings and ensure all arrangements for facilities are made.

Working for our organisation

About Us

Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country. Across the whole of the region we provide:

·         Adult and older adult mental health services

·         Specialist learning disability services

·         CAMHS

Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, after NHS England and NHS Improvement approved the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust.

Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.

 

As a public body, we are accountable to the people we serve. The Trust Board is responsible for determining the strategy and overall direction of the Trust in an open, honest, and transparent manner.

We’re using our position as an NHS Foundation Trust to strengthen our ties with the local community. We have a large and growing membership, and we’re always encouraging people to join our Trust as members. Members are kept informed of what is happening in the Trust, and their advice is sought on ways we can improve the effectiveness and responsiveness of our services.

Detailed job description and main responsibilities

Please see the documents attached for a detailed Job Description and Person Specification for this role

Person specification

Qualifications

Essential criteria
  • Good standard of education / 5 GCSE’s or equivalent qualification
  • Word processing / typing at RSA/OCR Level II (or equivalent)

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveDisability confident leaderCare quality commission - GoodArmed Forces Covenant Bronze Award

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Diane Moseki
Job title
SPA Administration Team Lead
Email address
[email protected]
Telephone number
0121 612 6620
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