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Job summary

Main area
The primary specialty for a Housekeeper is to maintain a clean, safe, and hygienic environment, ensuring the highest standards of cleanliness and infection control are met at all times.
Grade
NHS AfC: Band 2
Contract
Fixed term: 5 months (30th September 2025)
Hours
Part time - 12 hours per week (Saturday to Sunday, 6 hours per day, total hours 12 hours per week)
Job ref
285-0789-CORP
Employer
Black Country Healthcare NHS Foundation Trust
Employer type
NHS
Site
Dorothy Pattison Hospital
Town
Walsall
Salary
£24,169 pa pro rata
Salary period
Yearly
Closing
16/05/2025 23:59

Employer heading

Black Country Healthcare NHS Foundation Trust logo

Fixed contract Housekeeper

NHS AfC: Band 2

Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.

Across the whole of the region we provide:

  • Adult and older adult mental health services
  • Specialist learning disability services
  • Mental health services for children and young people
  • Community healthcare services for children, young people and families in Dudley

Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, with the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.

We currently employ over 4,000 people and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience. Knowing that every day you can help to make a positive difference to someone’s life is a very powerful feeling. We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this. Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance.

We proudly offer supportive, inclusive and family friendly employment and flexible working policies. We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it. To find more about our staff benefits, please visit our website: blackcountryhealthcare.nhs.uk. 

Don’t meet every single requirement? Studies have shown that women and ethnic minority candidates are less likely to apply to jobs unless they meet every single qualification. At Black Country Healthcare we recognise and value all forms of knowledge and expertise, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the job description/person specification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

For further supporting information to help you apply for this role please see documents attached under ‘Additional documents’.

Job overview

The Housekeeping role at Black Country Healthcare NHS Foundation Trust is essential in maintaining a clean, safe, and comfortable environment for patients and staff. As a Housekeeper, you will be responsible for ensuring that all areas are cleaned to national standards, delivering meal and beverage services, making beds, cleaning medical and hard equipment, managing linen quality, and reporting maintenance issues

To excel in this role, you need to have a keen eye for detail, a strong sense of responsibility, and the ability to work efficiently both independently and as part of a team. Good communication skills are also important, as you will be working closely with clinical colleagues to support patient care

Joining our team means becoming part of a supportive and dedicated group of professionals who are committed to providing the highest quality of care. You will have the opportunity to make a real difference in the lives of our patients by ensuring they have a clean and comfortable environment during their stay. Additionally, you will be working in a dynamic and rewarding environment where your contributions are valued and appreciated.

Main duties of the job

The main duties of a Housekeeper at Black Country Healthcare NHS Foundation Trust include ensuring a clean and safe environment for patients and staff. This involves performing scheduled cleaning tasks, including the cleaning of clinical equipment, and upholding all infection prevention and control measures

 

. Housekeepers are also responsible for delivering meal and beverage services, making beds, managing linen quality, and reporting maintenance issues

 

. Additionally, they ensure that all domestic consumables are available at all times in the appropriate dispensers

 

. Housekeepers may also undertake ad hoc cleaning tasks as required by the Facilities Supervisor - Housekeeping or nursing staff

Working for our organisation

Working for the Black Country Healthcare NHS Foundation Trust offers a unique opportunity to make a meaningful impact on the lives of individuals and communities. The Trust is dedicated to providing high-quality mental health, learning disability, and community healthcare services, ensuring that you are part of a team that truly makes a difference. With a strong commitment to staff wellbeing, professional development, and flexible working arrangements, the Trust supports you in achieving a healthy work-life balance while advancing your career. Additionally, the diverse range of roles available means you can find a position that aligns with your skills and passions, all within a supportive and inclusive environment. Joining the Black Country Healthcare NHS Foundation Trust means being part of a forward-thinking organization that values its employees and strives to create a positive workplace culture.

Detailed job description and main responsibilities

The Housekeeper role is classified under Band 2 and is part of the Facilities Department. The primary purpose of this role is to support clinical colleagues by ensuring that the housekeeping service meets national standards and promotes the health and well-being of service users

Key Responsibilities:

·         Ensure the environment is cleaned to national standards.

·         Deliver meal services.

·         Make beds and clean medical/hard equipment.

·         Manage linen quality and report maintenance issues.

·         Undertake scheduled cleaning tasks, including the cleaning of clinical equipment.

·         Uphold all infection prevention and control measures.

·         Ensure that all domestic consumables are available at all times in the appropriate dispenser/holder.

·         Undertake ad hoc cleaning tasks as required by the Facilities Supervisor - Housekeeping or nursing staff

 

The role is critical to providing a safe, efficient, and quality environment that enhances the patient’s experience by ensuring the clinical environment is presented and maintained in a way that maximizes the patient’s sense of comfort, safety, and well-being

Person specification

Food Handling

Essential criteria
  • Basic food hygiene knowledge or qualification
Desirable criteria
  • Basic knowledge of allergens Must have excellent knowledge of Food Hygiene and temperature control

Communication Skills

Essential criteria
  • Achieving effective communication skills is often a result of years of experience in the field, allowing individuals to navigate complex interactions with ease and confidence.
Desirable criteria
  • The ability to communicate effectively with patients, colleagues, and other stakeholders. This involves being able to convey information clearly and concisely, both verbally and in writing, and being able to listen actively and respond appropriately.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveDisability confident leaderCare quality commission - GoodArmed Forces Covenant Bronze Award

Applicant requirements

You must have appropriate UK professional registration.

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Reena Ral
Job title
Site Facilities Manager
Email address
[email protected]
Telephone number
07817570264
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