Job summary
- Main area
- Facilities
- Grade
- NHS AfC: Band 2
- Contract
- Fixed term: 6 months (until September 25)
- Hours
- Part time - 10 hours per week (Saturday 0900-1400 and Sunday 0900-1400)
- Job ref
- 285-3265-CORP
- Employer
- Black Country Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Heath Lane Hospital
- Town
- West Bromwich
- Salary
- £24,169 pro rata
- Salary period
- Yearly
- Closing
- 29/05/2025 08:00
Employer heading

Facilities Environmental Assistant - Heath Lane
NHS AfC: Band 2
Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.
Across the whole of the region we provide:
- Adult and older adult mental health services
- Specialist learning disability services
- Mental health services for children and young people
- Community healthcare services for children, young people and families in Dudley
Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, with the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.
We currently employ over 4,000 people and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience. Knowing that every day you can help to make a positive difference to someone’s life is a very powerful feeling. We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this. Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance.
We proudly offer supportive, inclusive and family friendly employment and flexible working policies. We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it. To find more about our staff benefits, please visit our website: blackcountryhealthcare.nhs.uk.
Don’t meet every single requirement? Studies have shown that women and ethnic minority candidates are less likely to apply to jobs unless they meet every single qualification. At Black Country Healthcare we recognise and value all forms of knowledge and expertise, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the job description/person specification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
For further supporting information to help you apply for this role please see documents attached under ‘Additional documents’.
Job overview
The Facilities Environmental Assistant will report to the Facilities Supervisor on their site of work. They will work in a collaborative and co-operative manner with the team of Facilities staff to promote and provide the services within Housekeeping, Catering and Portering.
They will hold a multi-skilled role where their key responsibilities will be as follows:
To ensure the environment is cleaned to National standards.
Deliver meal/beverage service
Bed making
Manage linen quality
Report Maintenance issues
Water Flushing
Removal of all waste from area of work
Assist in the preparation and serving of meals for both patients and colleagues
Compliance to Food Hygiene regulations and to comply with HACCP
Assist in the movement of all waste, linen and food which may require the use of electric tug vehicles or Trust vehicles
Site litter picking and ensure external site compounds are kept cleaned an maintained ensuring all waste is segregated as per legislation
Assist with the movement into secure areas of stores deliveries and to deliver items to wards/departments when instructed to do so
Main duties of the job
Responsible for the safe and delivery of the housekeeping/catering services
*Responsible for undertaking scheduled cleaning tasks
*Responsible for upholding all infection Prevention and Control Measures as required within the Trust.
*Responsible for ensuring that all housekeeping consumables are available at all times in the appropriate dispenser/holder.
*Responsible for undertaking ad hoc cleaning tasks as required by the Facilities Supervisor - Housekeeping or nursing staff
*Responsible for undertaking catering tasks as per the work schedule ensuring that all Food Hygiene and Health & Safety legislation is adhered to
*Responsible for ensuring that the day room and dining areas are kept presentable for patients and visitors.
*Responsible for ensuring that there are sufficient ingredients for beverages and condiments at all times
*Responsible for ensuring there are sufficient ward provisions and snack boxes at all times
*Responsible for assisting with the curtain change programme
*Responsible for reporting the need for any estates maintenance request to the housekeeping supervisor
Working for our organisation
The Facilities Team follow the below behaviours
Honesty and Transparency
Integrity
Empowerment
Compassion and Kindness
Dignity and Respect
Detailed job description and main responsibilities
They will hold a multi-skilled role where their key responsibilities will be as follows:
*To ensure the environment is cleaned to National standards.
*Deliver meal/beverage service
*Bed making
*Manage linen quality
*Report Maintenance issues
*Water Flushing
*Removal of all waste from area of work
*Assist in the preparation and serving of meals for both patients and colleagues
*Compliance to Food Hygiene regulations and to comply with HACCP
*Assist in the movement of all waste, linen and food which may require the use of electric tug vehicles or Trust vehicles
*Site litter picking and ensure external site compounds are kept cleaned an maintained ensuring all waste is segregated as per legislation
*Assist with the movement into secure areas of stores deliveries and to deliver items to wards/departments when instructed to do so
Person specification
Education & Qualifications
Essential criteria
- Good basic education – ability to read and write numerical skills
- Level 2 Food Hygiene Qualification or work towards
Desirable criteria
- NVQ level 1 in Food Preparation or ability to work toward
- Qualification in Healthcare Cleaning
Experience
Desirable criteria
- Must have experience of working in a Mental Health/ Learning Disabilities service.
- Experience of working in a Housekeeping/Catering/Portering Healthcare Service
Knowledge
Essential criteria
- Must have a good knowledge of Health & Safety including COSSH, Safe Systems of Cleaning Tasks or to work towards on commencement
- Ability to follow procedures and manuals
- An understanding of operational techniques in delivering facilitoes services
- Must have good knowledge of food hygiene including temperature control and HACCP
Desirable criteria
- Must have a full knowledge of cleaning
Skills/Personal qualitiies
Essential criteria
- Good communication skills, oral and written
- Able to deliver operationally, to multitask and work under pressure meeting consistently demanding deadlines
- Reliable, flexible, friendly, approachable
- Performance orientated /customer focused
- Computer literate
- Must be a good communicator, to mix with a variety of people.
- Must be flexible in working practices and hours.
- Must be able to follow clear instructions
- Must have empathy and understanding of patient’s needs
Desirable criteria
- Ability to drive, full clean driving licence
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sharon Ward
- Job title
- Site Manager Cleaning Lead
- Email address
- [email protected]
- Telephone number
- 07494749094
- Additional information
Pref contact via email not phone
List jobs with Black Country Healthcare NHS Foundation Trust in Support Services or all sectors