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Job summary

Main area
Learning Disability and Autism
Grade
NHS AfC: Band 6
Contract
Permanent
Hours
  • Full time
  • Part time
20 hours per week
Job ref
285-0285-LD
Employer
Black Country Healthcare NHS Foundation Trust
Employer type
NHS
Site
Wolverhampton Civic Centre
Town
Wolverhampton
Salary
£38,682 - £46,580 per annum
Salary period
Yearly
Closing
12/09/2025 08:00

Employer heading

Black Country Healthcare NHS Foundation Trust logo

Senior Clinical Keyworker

NHS AfC: Band 6

Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.

Across the whole of the region we provide:

  • Adult and older adult mental health services
  • Specialist learning disability services
  • Mental health services for children and young people
  • Community healthcare services for children, young people and families in Dudley

Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, with the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.

We currently employ over 4,000 people and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience. Knowing that every day you can help to make a positive difference to someone’s life is a very powerful feeling. We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this. Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance.

We proudly offer supportive, inclusive and family friendly employment and flexible working policies. We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it. To find more about our staff benefits, please visit our website: blackcountryhealthcare.nhs.uk. 

Don’t meet every single requirement? Studies have shown that women and ethnic minority candidates are less likely to apply to jobs unless they meet every single qualification. At Black Country Healthcare we recognise and value all forms of knowledge and expertise, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the job description/person specification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

For further supporting information to help you apply for this role please see documents attached under ‘Additional documents’.

Job overview

A key function of the role is to empower citizens and their families and support them with navigating barriers across multiple services and organisations to effectively access the right support from the system. Our keyworking model is about a set of functions introduced to the system via the keyworking role, in addition to the current roles in place to support citizens of all ages and their support system. The keyworking function will dynamically connect the system, coordinating care systemically to maximise local resources and work more effectively with families. 

Please see full Job description for further details. 

 

Main duties of the job

A key function of the role is to empower citizens and their families and support them with navigating barriers across multiple services and organisations to effectively access the right support from the system. Our keyworking model is about a set of functions introduced to the system via the keyworking role, in addition to the current roles in place to support citizens of all ages and their support system. The keyworking function will dynamically connect the system, coordinating care systemically to maximise local resources and work more effectively with families. 

Please see full Job description for further details. 

Working for our organisation

Employees, workers, and / or contractors will be expected to uphold the values of the Trust and exhibit the expected Trust behaviours aligned to the Trust’s values.  Individuals have a responsibility to ensure that they display the Trust values and behaviours in carrying out their job and that individuals feel able to challenge (or raise a challenge) when other colleagues’ behaviours breach the spirit of Trust values.

Detailed job description and main responsibilities

  • To listen to the individual, taking time to understand their strengths and agree with them a plan to build on those strengths to support individual, and to keep them safe and well
  • To provide a single point of support to help make the connections between the individual; their support network and the array of services & support available – signposting & supporting to gain access to services in timely way
  • To work with multi-disciplinary teams to ensure planning is focused on the individual, & that teams are working together & being challenged when this is not happening in a way that is supportive.
  • To build resilience with individuals, their support network and services by connecting with training; prevention & self-help approaches
  • To support planning for adulthood.
  • To support the multi-agency identification of required early assessments and support a joined up, co-ordinated and responsive approach to completion,
  • To support multi-disciplinary assessments and CETRs at an early stage
  • To help to ensure gaps in professionals’ knowledge of what is available for this cohort is reduced and inform needs led future commissioning including post diagnostic support.
  • To support improvement in quality of care and reduction of inequalities of individuals in the youth justice system.
  • To assist the family to navigate the support needed to meet EHCPs already in place, or to enable EHCPs to be developed if young person out of education
  • To assist individuals and families navigate services to support prior to crisis, or when needs not meeting care act criteria
  • To support individuals and families access direct payments & personal health budgets
  • To support individuals to understand the roles of different professionals involved
  • To build on existing Black Country good practice examples of multi-agency working and communication, flexible family support & access to psychological interventions.
  • To support teams and services to develop and share their knowledge of examples of best practice across the Black Country system and thereby reduce inequalities
  • To work co-operatively and responsively with individuals who are on the Dynamic Support Register.
  • To support individuals and their families at, and be actively involved in, multi-agency meetings e.g. Care Education and Treatment reviews (CETR’s), Care Programme Approach (CPA) Meetings, Mental Health Act (MHA) Tribunals, Child in Need and other Multi agency meetings if applicable, demonstrating a high level of professional practice.
  • To support production of needs and outcomes-based action plans with timescales, support update of existing CETR Action Plans, education health care plans (EHCP’s). Where applicable be part of Child Protection Strategy discussions, Initial/ongoing Child Protection Care Conferences, Core Groups, as well as supporting any Youth Offending meetings and processes as applicable, demonstrating a high level of professional practice.
  • To increase the skills of front-line professionals, work alongside them and challenge the system.
  • To co-produce personalised pen pictures which are strengths based
  • To work with partners in the area of Integrated Personal Budgets / Personal Health Budgets to develop creative solutions to individual needs.
  • To be part of the Dynamic Support Register team.
  • Drive and implement appropriate national and local approaches in the working model e.g. AMBIT.
  • To work with partner agencies to identify individuals who would benefit from being on the Dynamic Support Register.
  • To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality keyworking service.
  • To support the Profesisonal Lead Keyworker in tasks such as supervision of the wider keyworker team.

Person specification

Experience

Essential criteria
  • Significant and relevant skills
  • Experience working with individuals with autism and/or learning disability
  • Evidence of professional registration
Desirable criteria
  • Knowledge or ability to learn of Black Country locally available provision
  • Understanding of the education, health and care system to fulfill keyworking function of holding services to account.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveDisability confident leaderCare quality commission - GoodArmed Forces Covenant Bronze Award

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Amy Walters
Job title
Keyworker Team Lead
Email address
[email protected]
Telephone number
07581409065
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