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Job summary

Main area
Support time recovery worker
Grade
band 3
Contract
Permanent: 37.5 hours
Hours
Full time - 37.5 hours per week (Monday - Friday 9-5)
Job ref
285-8688A-MH
Employer
Black Country Healthcare NHS Foundation Trust
Employer type
NHS
Site
Penn Hospital
Town
Wolverhampton
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
07/11/2025 23:59

Employer heading

Black Country Healthcare NHS Foundation Trust logo

Support, Time and Recovery (STR) Worker- Mental health

band 3

Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.

Across the Black Country we provide:

  • Adult and older adult mental health services
  • Specialist learning disability services
  • Mental health services for children and young people
  • Community healthcare services for children, young people and families in Dudley

Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, with the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.

We currently employ over 4,000 people and just like the population we serve, we are made up of diverse cultures and backgrounds. Whatever your role, working in a NHS Foundation Trust, like ours, is a demanding and extremely rewarding experience. Knowing that every day you can help to make a positive difference to someone’s life is a very powerful feeling. We know that our Trust runs on this desire to help and support people, and our Trust vision expresses this. Our vision is to improve health and wellbeing for everyone, especially our colleagues to achieve the best possible work/life balance.

We proudly offer supportive, inclusive and family friendly employment and flexible working policies. We have a wide range of professional services and employee networks to help our colleagues be at their best - and find support if they need it. To find more about our staff benefits, please visit our website: blackcountryhealthcare.nhs.uk. 

Don’t meet every single requirement? Studies have shown that women and ethnic minority candidates are less likely to apply to jobs unless they meet every single qualification. At Black Country Healthcare we recognise and value all forms of knowledge and expertise, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the job description/person specification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

For further supporting information to help you apply for this role please see documents attached under ‘Additional documents’.

Job overview

To work as part of a team, which promotes social inclusion and access for services 
users in recovery from mental health difficulties. The teams focus is on the individual 
needs and wishes of service users, working across boundaries of care in enabling 
and empowering individuals to access opportunities and promote their recovery. 
To provide support and give time to an allocated group of service users with complex 
needs to promote their recovery and maintain them in their community environment. 
To assist care coordinators to assess, plan, implement and evaluate individual care 
plans.

Main duties of the job

To provide individual or group interventions to service users and/or carers in 
accordance with care plans.
 To support and monitor service users and to share as appropriate with relevant 
members of the multi-disciplinary team/other services.
 To seek advice and guidance from Senior Staff as appropriate.
 To demonstrate effective communication with service users/carers /members of 
the Multidisciplinary team and other services

Working for our organisation

Employees, workers, and / or contractors will be expected to uphold the values of the 
Trust and exhibit the expected Trust behaviours aligned to the Trust’s values. 
Individuals have a responsibility to ensure that they display the Trust values and 
behaviours in carrying out their job and that individuals feel able to challenge (or 
raise a challenge) when other colleagues’ behaviours breach the spirit of Trust 
values.

Detailed job description and main responsibilities

To provide individual or group interventions to service users and/or carers in 
accordance with care plans.
 To support and monitor service users and to share as appropriate with relevant 
members of the multi-disciplinary team/other services.
 To seek advice and guidance from Senior Staff as appropriate.
 To demonstrate effective communication with service users/carers /members of 
the Multidisciplinary team and other services
 To accompany staff on community visits as required.
 To attend clinical meetings and provide feedback as appropriate.
 To contribute to the development of the community team for adult with mental 
health difficulties.
 Responsible for supporting the care co-ordination process for an allocated number 
of individual service users. 
 To actively participate in training sessions, team/care plan review meetings and 
supervision as appropriate.
 To receive clinical supervision and caseload management 
 To support service users to engage effectively with the agreed Care Plan and 
access appropriate services provided on a regular and consistent basis.
 Positively promote independent living of service users within community.
 Developing a rapport based within appropriate and transparent boundaries.
 Provide regular and therapeutic activities to service users and their carers in 
developing and managing their independence.
 To be aware of the escalation process to highlight any service user potential risk
in a timely manner to contribute to ongoing risk reduction and management
 Help service users gain access to resources to include benefits and welfare rights.
 Provide information on health promotion.
 Job Description – Support, Time and Recovery (STR) Worker Jon– Band 3
 Assist in identifying early warning signs of relapse by monitoring the service users’ 
progress, level of functioning and mental state and alert the appropriate staff 
involved in their care.
 To maintain adequate records as required by existing procedures, entering 
appropriate details on the service users’ records as necessary.
 To undertake other duties as may be determined from time to time within the 
general scope of the post and service needs.
 Participate in the planning of protocols to develop the service.

Person specification

experince

Essential criteria
  • experience
Desirable criteria
  • application form and interview

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveDisability confident leaderCare quality commission - GoodArmed Forces Covenant Bronze Award

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Gurcharan Panesar
Job title
Team Manager South Wolverhampton CMHT
Email address
[email protected]
Telephone number
07917092411
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