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Job summary

Main area
Volunteer
Grade
N/A
Contract
Voluntary
Hours
Part time - Please see attached Role Description
Job ref
285-3402-CORP
Employer
Black Country Healthcare NHS Foundation Trust
Employer type
NHS
Site
Wolverhampton Civic Centre
Town
Wolverhampton
Salary
Voluntary (unpaid)
Closing
25/11/2026 08:00

Employer heading

Black Country Healthcare NHS Foundation Trust logo

Admin Volunteer - PEI/SED Wolverhampton Teams

N/A

Job overview

Purpose of volunteering role:  To support the Patient Experience and Involvement Team (PEI), and Service Experience Desk (SED) with various admin duties.  This is a voluntary role which is unpaid. 

 

 

 

Main duties of the job

Examples of how you can help us:  
Please ensure you have thoroughly read the volunteer role description before applying, to ensure you fully understand the role requirements, expected volunteering times, and that you are able to meet the availability needed for the role. 
 
Please include in your application reasons you wish to volunteer and your availability to support.
 
We are looking for volunteers who can support for a minimum of six months. Please note that we are unable to contribute towards placement hours or offer short-term volunteering opportunities, as these would be classed as work experience or placement-based activities rather than volunteering.
 
Please note: we do not accept AI applications.

Working for our organisation

Black Country Healthcare is a major provider of NHS mental health services for more than a million people across Dudley, Sandwell, Walsall and Wolverhampton:

Adult and older adult mental health services

  • Specialist learning disabilities services 
  • Mental health services for children and young people
  • Community healthcare for children, young people and families in Dudley

We’re proud to be rated Good by the Care Quality Commission, and that many of our staff have won awards for their work.

Detailed job description and main responsibilities

Please see attached Volunteer Role Description for further details

Disclaimer: This opportunity is subject to the successful completion of employment checks (DBS, ID, references, and relevant e-learning). This role is voluntary and unpaid, and you are free to leave at any time. However, by remaining in the role for a reasonable period, both you and the organisation will gain the greatest benefit from the experience. We also actively encourage individuals with lived experience to apply for our vacancies.  Please note that we are unable to accept recent service users into roles within the same site or service where they received care. This helps maintain clear boundaries, protects confidentiality, and ensures individuals have enough distance from their own recovery to feel confident and supported in a volunteer role.  

Person specification

values

Essential criteria
  • Live within the Black Country or within a reasonable travel distance to our sites
  • Over 18 years old
  • Awareness of mental health
Desirable criteria
  • Passion for mental health services

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveDisability confident leaderCare quality commission - GoodArmed Forces Covenant Bronze Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Ruby-Jane Jarvis
Job title
Volunteer Coordinator
Email address
[email protected]
Telephone number
07423687464
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