Job summary
- Main area
- Volunteer
- Grade
- N/A
- Contract
- Voluntary
- Hours
- Part time - Please see attached Role Description
- Job ref
- 285-3402-CORP
- Employer
- Black Country Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- Wolverhampton Civic Centre
- Town
- Wolverhampton
- Salary
- Voluntary (unpaid)
- Closing
- 25/11/2026 08:00
Employer heading
Admin Volunteer - PEI/SED Wolverhampton Teams
N/A
Job overview
Purpose of volunteering role: To support the Patient Experience and Involvement Team (PEI), and Service Experience Desk (SED) with various admin duties. This is a voluntary role which is unpaid.
Main duties of the job
Working for our organisation
Black Country Healthcare is a major provider of NHS mental health services for more than a million people across Dudley, Sandwell, Walsall and Wolverhampton:
Adult and older adult mental health services
- Specialist learning disabilities services
- Mental health services for children and young people
- Community healthcare for children, young people and families in Dudley
We’re proud to be rated Good by the Care Quality Commission, and that many of our staff have won awards for their work.
Detailed job description and main responsibilities
Please see attached Volunteer Role Description for further details
Disclaimer: This opportunity is subject to the successful completion of employment checks (DBS, ID, references, and relevant e-learning). This role is voluntary and unpaid, and you are free to leave at any time. However, by remaining in the role for a reasonable period, both you and the organisation will gain the greatest benefit from the experience. We also actively encourage individuals with lived experience to apply for our vacancies. Please note that we are unable to accept recent service users into roles within the same site or service where they received care. This helps maintain clear boundaries, protects confidentiality, and ensures individuals have enough distance from their own recovery to feel confident and supported in a volunteer role.
Person specification
values
Essential criteria
- Live within the Black Country or within a reasonable travel distance to our sites
- Over 18 years old
- Awareness of mental health
Desirable criteria
- Passion for mental health services
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Ruby-Jane Jarvis
- Job title
- Volunteer Coordinator
- Email address
- [email protected]
- Telephone number
- 07423687464
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