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Job summary

Main area
Head of Compliance
Grade
NHS AfC: Band 8b
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
278-HOC-0725-AS
Employer
South East Coast Ambulance Service NHS Foundation Trust
Employer type
NHS
Site
Nexus House
Town
CRAWLEY
Salary
£64,455 - £74,896 per annum
Salary period
Yearly
Closing
03/08/2025 23:59

Employer heading

South East Coast Ambulance Service NHS Foundation Trust logo

Head of Compliance

NHS AfC: Band 8b

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) has a vision to ‘support our staff to provide a caring, high quality and efficient urgent and emergency care service to our communities’. We are rated ‘Good’ for care by the Care Quality Commission and while the other areas under their most recent report require improvement, our aim is to continually improve and to reach outstanding across all areas of the Trust.

Our 4,000+ workforce provide services to 4.9m people across Kent, Surrey, Sussex and North East Hampshire. We handle over 1 million calls to 999 and 1 million calls to NHS 111 every year. More information regarding our services and locations can be found on our website.

Job overview

The Head of Compliance is responsible for overseeing compliance within the Trust, ensuring compliance with all legislation, regulatory requirements, policies, procedures and Fundamentals of Care.

As the Compliance leader and subject matter expert, the postholder is responsible for interpreting national guidance, establishing standards and implementing policies and procedures to ensure that the compliance framework and programmes throughout the Trust are effective and efficient in identifying, preventing, detecting and correcting non-compliance with applicable laws and regulations, to assure the Board that quality, safety and risk are proactively managed.

The postholder will be the relationship manager with all regulators, responsible for the Trust response pre-inspections, at times of inspections and throughout the follow up period.

 

Main duties of the job

•    To provide expert advice around all external quality and assurance frameworks.  
•    To lead on the development and on-going improvement of the compliance system across the trust, ensuring that all divisions and directorate have systems and processes in place to evidence they are providing safe, effective, caring, responsive and well led services. Constantly review relevant standards and ensure the Trust is compliant with national directives and statutory obligations.
•    Develop an annual compliance work plan that reflects the complex nature of the Trust’s activities and prioritises high risk areas.
•    To ensure there are adequate controls in place to manage compliance risks and recommend actions needed to address gaps in control.
•    To ensure that available performance data / information is incorporated within the overall assurance systems for the prevention, containment and control of compliance risks.
•    To support planning for external reviews and visits by regulatory bodies, including providing briefings for Trust Board and other committees, Directors and other Senior Managers as required. 

Working for our organisation

  • Option to join NHS pension scheme
  • A minimum 27 days' holiday each year, increasing after 5 years’ service.
  • Personal and professional development and training opportunities.
  • Salary Sacrifice schemes for cars or push bikes.
  • Access to occupational health and counselling services.
  • Award winning wellbeing hub
  • Back up buddy App
  • Access to NHS discounts, offering NHS employees a range of money-saving deals.

Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.

Detailed job description and main responsibilities

Please see attached JD and Person Specification. For an informal discussion regarding this position please contact Margaret Dalziel, Chief Nurse at: [email protected]

Person specification

Qualifications

Essential criteria
  • Educated to Masters level or equivalent
Desirable criteria
  • IOSH qualification

Training

Essential criteria
  • Understanding of the impact of regulatory frameworks and statutory regulations and how that affects the way an organisation functions
Desirable criteria
  • Formal Project or Programme Management training (PRINCE2/MSP or equivalent)

Knowledge

Essential criteria
  • • Knowledge of national governance agenda, regulatory framework and best practice.
Desirable criteria
  • Risk Management Qualification (or relevant experience

Experience

Essential criteria
  • Current NHS or transferable experience
  • Experience in quality compliance, information governance and HSE compliance
  • Experience of working with executive teams and Boards, although not necessarily as an executive

Skills

Essential criteria
  • Ability to think and plan strategically, tactically and creatively focused on adding value to the organisation and making real lasting change
  • Committed people person; empowering, enabling, motivating and developing others.
  • Able to handle complex and occasionally distressing situations, such as reporting on patient safety concerns or systemic failures, with a need to manage emotional responses while maintaining professional integrity and objectivity

Employer certification / accreditation badges

Veteran AwareAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.The Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Care Quality Commission - Requires improvementStep into healthEmployers Network for Equality & InclusionArmed Forces CovenantCycle to Work

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jo Turner
Job title
Deputy Chief Nursing Officer
Email address
[email protected]
Telephone number
07341 049411
Additional information

Jane Spencer, Business Support Manager at: [email protected]

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