Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (Monday - Friday - 3 days per week)
- Job ref
- 354-AC-21185(F)
- Employer
- Sussex Partnership NHS FoundationTrust
- Employer type
- NHS
- Site
- Stillman House, St Richards Hospital
- Town
- Chichester
- Salary
- £24,937 - £26,598 pro rata
- Salary period
- Yearly
- Closing
- 24/08/2025 23:59
Employer heading

Team Administrator
NHS AfC: Band 3
Come and join us
We're looking for people who share our values (compassion, accountability and optimism) to help us provide high quality care to the patients, carers, families and local communities we serve. We specialise in providing NHS mental health and learning disability services.
So what can we offer you in return?
We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.
You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.
As a Trust we are committed in making a difference. Your development is important to us, so don't forget to ask us during interview what opportunities we can offer. We can offer fully funded lifelong learning opportunities such as an apprenticeship from GCSE to Masters level.
If you like the sound of that, then come and join our team.
Job overview
We are looking for someone to join our enthusiastic and dedicated team Older Persons Mental Health Liaison, someone who is willing to provide administrative support who’s strengths include planning and organisational skills; excellent time management; and someone who is adaptive and able to respond to the challenges of change and development of an exciting service.
Working as part of a multi-disciplinary team you will need to be able to communicate well and work with professionals from a variety of professional backgrounds and a have a compassionate, holistic and person-centred approach.
Main duties of the job
The duties include carrying out administrative tasks such as processing new referrals, typing letters and reports, arranging appointments, email management, taking notes a weekly team meetings and ad hoc Professionals Meetings, maintaining databases, data entry, ordering stationery, goods and services, photocopying, scanning and other admin tasks as required. To provide a comprehensive range of administrative services to the team.
Working for our organisation
• 27 days holiday allowance plus bank holidays
• Excellent training and development opportunities
• NHS Discounts
• Employee Assistance Programme
You will receive regular management supervision
Detailed job description and main responsibilities
Please see job description
This will include handling telephone enquiries from patients and their families, carers and professionals in a pleasant and helpful manner ensuring to take accurate messages and communicating information clearly. Some of the telephone calls we take can be distressing but de-escalation support will be offered in such circumstances.
Person specification
QUALIFICATIONS
Essential criteria
- NVQ L3 in Business and Administration or equivalent relevant administration experience
- Good standard of fast and accurate typing
EXPERIENCE
Essential criteria
- Service meetings and taking minutes.
- Knowledge of key issues within the NHS and/or other public sector organisations.
- Maintaining office systems
- Producing accurate documents to a high standard of presentation.
- Excellent communication skills in writing, face to face and by telephone
- Dealing with confidential and sensitive issues with tact and diplomacy
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Julie Coates
- Job title
- Business Manager
- Email address
- [email protected]
- Telephone number
- 01243 791900
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