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Job summary

Main area
Administration
Grade
NHS AFC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday, 9.00am to 5.00pm)
Job ref
354-AC-21183
Employer
Sussex Partnership NHS Foundation Trust
Employer type
NHS
Site
Chapel Street Clinic
Town
Chichester
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
18/01/2026 23:59

Employer heading

Sussex Partnership NHS Foundation Trust logo

Team Secretary

NHS AFC: Band 3

Come and join us

We’re looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we’re proud to make a difference every day.

At SPFT we put people first. We’ll do everything possible to help you feel respected, valued and included. You’ll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development.

We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it’s part time hours, hybrid working or flexible start and finish times, we’ll explore what works for you and the role.

We recognise that AI is becoming part of daily life and you may choose to use it to help prepare your application. We welcome innovation but ask that anything you submit reflects your own abilities, experience and voice. AI can support how you describe your skills and experience, but it should never replace your own words as we want to get to know you.

We’re shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we’d love to hear from you.

Job overview

Would you like to make a difference and use your administration and secretarial skills to support the provision of mental health services in the community?

We are looking for a friendly, enthusiastic and self-motivated individual to join our busy Assessment & Treatment Service, based at Chapel Street Clinic, Chichester. As well as Chichester, our services cover care in the community for Bognor, Midhurst and the surrounding areas.

You will work as part of a team, ensuring an efficient and confidential service. The role provides plenty of variety in a fast-paced environment, where your prioritising skills will be highly valued.

Evidence of a good general education is required, together with excellent organisational and IT skills. Flexibility, the ability to work on your own initiative and effective communication skills are all essential for this rewarding role.

Main duties of the job

The role supports one of our psychiatrists and the wider clinical team with administrative and secretarial duties, including:

·     Typing and sending clinic letters

·     Booking appointments and diary management

·     Telephone calls to and from service users, carers, staff

·     Minuting meetings on an ad hoc basis (training will be provided)

·     Providing reception and switchboard cover

You will require:

·     

·       GCSE standard or equivalent in Maths and English

·       RSA III/OCR equivalent

·       Fast and accurate typing skills

·       An eye for detail

·       Previous secretarial/administration experience

·       Knowledge of software programmes/IT systems, ideally Microsoft Office including Word and Outlook

·       The ability to remain calm under pressure

Please refer to the job description and person specification for full details.

Working for our organisation

We are a busy, friendly and caring administration team, based at Chapel Street Clinic in the heart of Chichester's city centre. We provide secretarial and administrative support to a variety of clinical staff across the patch. The administration team consists of telephonists, receptionists, secretaries and senior administrative staff.

As part of our commitment to quality and professionalism, the Trust ensures that all new staff undertake a thorough induction programme. Additional training will be provided at local level and full support is always available as part of ongoing growth and development.

As a mental health trust, we place a large focus on the wellbeing of our staff and ensure our reward packages reflect the important work you do.

As well as knowing you are making a valuable contribution in supporting the care of service users in the community, you can expect to receive:

·       Generous holiday entitlement, starting at 27 days + bank holidays per annum.

·       Car parking reimbursement.

·       NHS pension.

·       Access to a host of discount schemes (e.g. gyms, shopping, restaurants and cars).

·       Access to numerous wellbeing and support programmes.

·       Excellent supervision programmes, with ongoing opportunities for training and development.

·       The opportunity to grow professionally in the Trust.

Detailed job description and main responsibilities

As above. You will require excellent interpersonal skills for effective communication with service users and the multi-disciplinary team, which consists of Consultant Psychiatrists, nurses, psychologists, managers, mental health practitioners and support workers.

This is a full time role, 37.5 hours per week, Monday to Friday, 9am to 5pm.

Please read Job Description and Person Specification attached before applying.

For any questions, please contact Nina McLagan, Admin Team Leader (see contact details below).

Person specification

Qualifications

Essential criteria
  • NVQ 3 or equivalent
  • RSA 3 or equivalent experience and evidence of further practical experience or equivalent
  • Good standard of secondary education; GCSE at Grade C or above or equivalent

Knowledge/Experience

Essential criteria
  • Proven experience of a range of secretarial procedures
  • Experience of producing documents to a high standard of presentation with good accuracy
  • Experience of maintaining office systems
  • Experience of working as part of a team

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDisability confident leaderDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodArmed Forces Covenant Gold AwardStep into healthPride In Veterans

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Nina McLagan
Job title
Admin Team Leader
Email address
[email protected]
Telephone number
0300 304 0400
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