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Job summary

Main area
Clinical Support Worker
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week
Job ref
276-7154379-AC
Employer
Queen Victoria Hospital NHS Foundation Trust
Employer type
NHS
Site
Queen Victoria Hospital
Town
East Grinstead
Salary
£24,625 - £25,674 per annum
Salary period
Yearly
Closing
21/05/2025 23:59

Employer heading

Queen Victoria Hospital NHS Foundation Trust logo

Clinical Support Worker

NHS AfC: Band 3

Welcome to Queen Victoria Hospital NHS Foundation Trust and thank you for your interest.

In addition to receiving tertiary referrals from across the South East of England, we have a network  of ‘spoke’ sites at district general hospitals enabling our consultants to offer their expertise with routine treatments and consultations as close to patients’ homes as is possible. With the recent addition of video led ‘virtual’ consultations we also enable patients who have some distance to travel to avoid the additional stress and worry of a long journey.

Working at QVH combines the excitement, challenge and career opportunities of many larger organisations with the satisfaction of delivering excellent patient care that really does re-build our patients’ lives. 

We also offer attractive benefits such as 

  • tailored personal development to support career aspirations, including accredited clinical and management development programmes
  • flexible working arrangements for a work-life balance that suits you and your needs
  • a dedicated reward programme, offering a range of national and local discounts, cashback and tax relief schemes

_________________________________________________________________________________

Sustainability

At Queen Victoria Hospital we want to be the first Net Zero Hospital in England, and to achieve that wants every member of staff to be a green champion.  The way in which the Trust works has a significant impact on the organisation’s carbon footprint and that of our patients. From the heat, light and power supplies within the hospital to avoiding unnecessary patient journeys, the Trust is empowering all staff to create a sustainable health and care environment for future generations. The Trust expects all staff to reuse and recycle more, to use energy and water efficiently, to walk or cycle to work if you can, and to have a focus on sustainability in the workplace. 

You can view our Green Plan here: Green Plan - Queen Victoria Hospital (qvh.nhs.uk)

Job overview

Surgical Ward

Canadian Wing is a 43 bedded unit specialising in Plastic, Maxillo-Facial and Corneoplastic surgery. We have opportunities for Health Care Assistants to join our busy and friendly team.

The ideal candidates will be empathetic, caring and compassionate.
You will also be reliable, self motivated and able to work as a member of the team assisting all staff in the daily running of the ward and providing high standards of care to patients.

Previous experience in a health care setting is desirable although orientation, training and supervision will be provided. Basic IT skills are beneficial.

Queen Victoria Hospital offers developmental opportunities for Health Care Assistants. You will be enrolled on the Care Certificate and be given the opportunity to apply for the various apprenticeship programmes.

Main duties of the job

The Healthcare Assistant will work as part of the team with supervision of registered practitioners to provide effective, safe patient focused care at all times.

Contribute to the development of the care environment with a positive, professional attitude.

Contribute to the maintenance of daily provision of service and care to meet the individual needs of patients and department.

To support the smooth running of the department and ensure patients, relatives and carers are dealt with in a friendly and efficient manner.

You will ensure that policies and guidelines are adhered to.

Working for our organisation

Rated GOOD overall with outstanding care by the CQC.  A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.

At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Detailed job description and main responsibilities

  •         The Clinical Support Worker; Higher Level will work as part of the team with minimal supervision of registered practitioners to provide effective and safe patient centred care with the additional responsibility of undertaking a range of delegated clinical care duties, such as basic observations, blood glucose monitoring, phlebotomy.
  •               Contribute to the development of the care environment with a positive, professional attitude.
  •                Contribute to the maintenance of daily provision of service and care to meet the individual needs of patients and department.
  •        To support the smooth running of the department and ensuring that service users are treated in a friendly and efficient manner.
  •         Opportunities are available to develop your career within health care.

Person specification

Qualifications

Essential criteria
  • Level 3 Diploma in Health Care Support
  • GCSE English and Maths Grade 4 or English and Maths
Desirable criteria
  • 5 GCSEs Grade 4

Experience

Essential criteria
  • Experience of team working
  • Experience of working in health or social care environment
Desirable criteria
  • work in an acute hospital setting

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodDisability confident employerStep into healthArmed Forces Covenant Bronze Award

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lara Staplehurst
Job title
Matron
Email address
[email protected]
Telephone number
01342 414449

If you have problems applying, contact

Address
Holtye Road
East Grinstead
RH19 3DZ
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