Job summary
- Main area
- Pharmacy
- Grade
- NHS AfC: Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 276-7239021-AfC
- Employer
- Queen Victoria Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Queen Victoria Hospital
- Town
- East Grinstead
- Salary
- £38,682 - £46,580 per annum
- Salary period
- Yearly
- Closing
- 06/07/2025 23:59
Employer heading

Digital Lead Pharmacy Technician
NHS AfC: Band 6
Welcome to Queen Victoria Hospital NHS Foundation Trust and thank you for your interest.
In addition to receiving tertiary referrals from across the South East of England, we have a network of ‘spoke’ sites at district general hospitals enabling our consultants to offer their expertise with routine treatments and consultations as close to patients’ homes as is possible. With the recent addition of video led ‘virtual’ consultations we also enable patients who have some distance to travel to avoid the additional stress and worry of a long journey.
Working at QVH combines the excitement, challenge and career opportunities of many larger organisations with the satisfaction of delivering excellent patient care that really does re-build our patients’ lives.
We also offer attractive benefits such as
- tailored personal development to support career aspirations, including accredited clinical and management development programmes
- flexible working arrangements for a work-life balance that suits you and your needs
- a dedicated reward programme, offering a range of national and local discounts, cashback and tax relief schemes
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Sustainability
At Queen Victoria Hospital we want to be the first Net Zero Hospital in England, and to achieve that wants every member of staff to be a green champion. The way in which the Trust works has a significant impact on the organisation’s carbon footprint and that of our patients. From the heat, light and power supplies within the hospital to avoiding unnecessary patient journeys, the Trust is empowering all staff to create a sustainable health and care environment for future generations. The Trust expects all staff to reuse and recycle more, to use energy and water efficiently, to walk or cycle to work if you can, and to have a focus on sustainability in the workplace.
You can view our Green Plan here: Green Plan - Queen Victoria Hospital (qvh.nhs.uk)
Job overview
This role is to act as Lead Digital (ePMA) Pharmacy Technician implementing, developing, and supporting all elements of the Trusts Electronic Patient Records (EPR) relating to prescribing and medicines usage and to work closely with the Pharmacy Department, IT department, EPR team as well as other Trusts using the same EPR system.
Main duties of the job
Digital lead pharmacy technician implementing, developing, and supporting all elements of the Trusts Electronic Patient Record (EPR), under direction of the principal digital pharmacist, relating to prescribing and medicines usage and to work closely with the Pharmacy Department, IT department, EPR team as well as other Trusts using the same EPR system.
Assist with the implementation, maintenance and development of electronic prescribing and medicines administration (ePMA) across QVH.
Support back-end technical processes such as configuration, development and testing of the Trust’s current or future ePMA systems.
Train and support all staff involved with the ePMA process. This includes pharmacy staff, prescribers, nurses and floorwalkers.
Be a champion user of the ePMA system, applying extensive knowledge and understanding of how the system works and the workflow that staff need to follow to ensure safety
Act as pharmacy systems manager for the stock control system and all 3rd party decision support software
Working for our organisation
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Detailed job description and main responsibilities
Key aspects of the role include:
- Support the Lead Pharmacist - ePMA in implementing ePMA (including software and hardware).
- Work together with partners such as IT to ensure that the ePMA system is used to support medicines optimisation initiatives.
- Support the Lead Pharmacist - ePMA in developing reports and dashboards to maximise the benefits of the ePMA system and demonstrate its effectiveness in medicines optimisation.
- Support and help provide training for ePMA for all staff groups across the Trust
Person specification
Qualification
Essential criteria
- GPhC registered pharmacy technician
Desirable criteria
- ACT
- Medicines management accreditation
Experience
Essential criteria
- Worked in hospital pharmacy, including dispensary
- Experience in use and knowledge of electronic prescribing systems
- Managed or supervised staff
- Experience in delivering training and education
Desirable criteria
- Experience of using Altera electronic prescribing systems
- Experience of managing change
- Experience of developing or rolling out an ePMA system in secondary care
Knowledge
Essential criteria
- Knowledge of electronic prescribing systems
Desirable criteria
- Excellent working knowledge of other pharmacy IT systems
Skills
Essential criteria
- Excellent interpersonal skills
- Good personal organisation and time management skills
- Ability to manage competing demands/deadlines and a pressured environment without compromising quality
Attributes
Essential criteria
- Ability to communicate with a broad spectrum of people
- Able to concentrate despite frequent interruptions
- Good time management skills / ability to prioritise
- Self motivated
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Judy Busby / Sam Coffey
- Job title
- Chief Pharmacist / ePMA Pharmacist
- Email address
- [email protected]
If you have problems applying, contact
- Address
-
Holtye Road
East Grinstead
RH19 3DZ
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