Job summary
- Main area
- Senior Cancer Pathway
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 276-7276725-AC
- Employer
- Queen Victoria Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Queen Victoria Hospital Hospital
- Town
- East Grinstead
- Salary
- £29,970 - £36,483 per annum
- Salary period
- Yearly
- Closing
- 14/07/2025 23:59
Employer heading
Senior Cancer Pathway Navigator
NHS AfC: Band 5
Welcome to Queen Victoria Hospital NHS Foundation Trust and thank you for your interest.
In addition to receiving tertiary referrals from across the South East of England, we have a network of ‘spoke’ sites at district general hospitals enabling our consultants to offer their expertise with routine treatments and consultations as close to patients’ homes as is possible. With the recent addition of video led ‘virtual’ consultations we also enable patients who have some distance to travel to avoid the additional stress and worry of a long journey.
Working at QVH combines the excitement, challenge and career opportunities of many larger organisations with the satisfaction of delivering excellent patient care that really does re-build our patients’ lives.
We also offer attractive benefits such as
- tailored personal development to support career aspirations, including accredited clinical and management development programmes
- flexible working arrangements for a work-life balance that suits you and your needs
- a dedicated reward programme, offering a range of national and local discounts, cashback and tax relief schemes
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Sustainability
At Queen Victoria Hospital we want to be the first Net Zero Hospital in England, and to achieve that wants every member of staff to be a green champion. The way in which the Trust works has a significant impact on the organisation’s carbon footprint and that of our patients. From the heat, light and power supplies within the hospital to avoiding unnecessary patient journeys, the Trust is empowering all staff to create a sustainable health and care environment for future generations. The Trust expects all staff to reuse and recycle more, to use energy and water efficiently, to walk or cycle to work if you can, and to have a focus on sustainability in the workplace.
You can view our Green Plan here: Green Plan - Queen Victoria Hospital (qvh.nhs.uk)
Job overview
We are currently looking for a self motivated, independent, organised and resourceful Senior Cancer Pathway Navigator to work within Cancer Services.
You will be an enthusiastic, conscientious team player, with the ability to work under pressure. We are looking for someone with excellent written and communication skills and a proven ability to manage time and organisational skills. We encourage free thinking and will happily work with ideas from any member of the team. A caring and sensitive attitude is essential as you will be in frequent contact with patients and their families.
Reporting into the Lead Cancer Manager, and working closely with Cancer Services, Consultant and Clinical Nurse Specialists, to ensure the delivery of cancer performance and improving patient experience.
Main duties of the job
The post holder will support the clinical team in implementing early diagnostic pathways for patients with a suspected head & neck cancer to achieve definitive diagnosis by day 28.
The post holder will improve patient experience by providing an accessible, friendly nonclinical contact for patients and their families. You will provide support and information throughout the diagnostic patient journey, thus reducing anxiety and providing reassurance. You will provide information on interventions/tests, ensuring the patient arrives fully prepared.
Working for our organisation
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Detailed job description and main responsibilities
- On a daily basis to provide hands on support to consultants, nurses and patients in all Head and Neck outpatient clinics, this will involve arranging investigations with patients, potentially same day investigations, explaining the pathway to patients, and ensuring the patient is booked a follow-up appointment
- To oversee and have responsibility of the Head and Neck Cancer PTL, ensuring it is appropriately monitored and managed proactively; pathway activities and milestones are booking in line with the national and locally agreed pathways. This will require effective and regular communication with the MDT Coordinating Team
- Co-ordinate information flow from diagnostic teams to patients, primary care and MDT teams when investigations are required for suspected cancer staging
- To be responsible for the day-to-day management of the Oncology Booking Hub team, including recruitment processes, production and review of appraisals, training and managing attendance.
Person specification
Qualifications
Essential criteria
- Diploma level qualification or able to demonstrate specialist knowledge within this field through practical experience
Experience
Essential criteria
- Extensive and demonstrable knowledge and experience of the full range of administrative systems, software programmes
- Experience line managing staff
- Previous experience of working within a multidisciplinary environment
Desirable criteria
- Experience of cancer services within the NHS
Knowledge
Essential criteria
- Knowledge of service improvement methodology including simple tools, techniques, and measurement for improvement
Skills
Essential criteria
- Ability to work autonomously and as part of a team
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Harriet Lynch
- Job title
- Lead Cancer Manager
If you have problems applying, contact
- Address
-
Holtye Road
East Grinstead
RH19 3DZ
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