Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 354-AE-21184
- Employer
- Sussex Partnership NHS FoundationTrust
- Employer type
- NHS
- Site
- Dept of Psychiatry, Eastbourne DGH
- Town
- Eastbourne
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 27/08/2025 23:59
Employer heading

Amberley Ward Administrator
NHS AfC: Band 3
Come and join us
We're looking for people who share our values (compassion, accountability and optimism) to help us provide high quality care to the patients, carers, families and local communities we serve. We specialise in providing NHS mental health and learning disability services.
So what can we offer you in return?
We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.
You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.
As a Trust we are committed in making a difference. Your development is important to us, so don't forget to ask us during interview what opportunities we can offer. We can offer fully funded lifelong learning opportunities such as an apprenticeship from GCSE to Masters level.
If you like the sound of that, then come and join our team.
Job overview
The Department of Psychiatry, Eastbourne District General Hospital, East Sussex are looking for committed, positive, compassionate and enthusiastic Bank 3 Ward Administrator to work with a dedicated team of professionals that provide the highest standards of admin support to people with acute mental health needs on Amberley Ward which is an 18-bedded female inpatient ward.
The successful candidate must have a good standard of secondary education, a good working knowledge of Microsoft Excel, Word and Outlook along with a good understanding of confidentiality.
Working hours are currently Monday to Friday 08.00 - 16.00 - 37 ½ hours per week.
We are building a new hospital in Bexhill to replace our current inpatient services at the Department of Psychiatry. We will transfer to the new facilities when it opens
Main duties of the job
As a Ward Administrator you will provide a full administrative service, having daily liaison with a wide range of staff at all levels and regular contact with people who use services and their carers, who may at times be distressed or angry. The Ward Administrator will be responsible for ensuring the effectiveness of the office environment for the team, which includes keeping up to date with regular auditing and general admin duties.
Successful candidates will have excellent interpersonal, communication and admin organisational skills, be enthusiastic, self-motivated, adaptable and be able to work on their own initiative as part of the multidisciplinary team. You must be non-judgmental and have a person-centered approach and above all a real caring attitude and be prepared to make a difference. They will be responsible for their own time management
Working for our organisation
As a Mental Health Trust, Sussex Partnership places a huge focus on the wellbeing of our staff, as well as ensuring our reward packages reflect the immensely important work they do.
Your benefits:
· Access to a host of discount schemes including Blue Light Card
· Generous holiday entitlement (starting at 27 days plus 8 Bank Holidays)
· Excellent NHS Pension
· Discounted Gym Memberships
· A position within a Trust rated as 'Outstanding' for caring and 'Good' overall by the CQC
· Access to full psychological support via our internal wellbeing team
· Excellent supervision programmes, with ongoing opportunities for training and development.
In return for your skills and expertise we can offer you continued training and development, variety and a rewarding challenge and the opportunity to work within a friendly and supportive team
Detailed job description and main responsibilities
You must be able to provide a comprehensive range of admin support to the nursing team. Liaising with other Departments and services and to respond effectively to enquires from the general public, service users, referrers and other agencies whilst maintaining excellent communication and relationship skills.
Qualifications/Knowledge
· NVQ 3 or equivalent
· Good standard of secondary education GCSE at grade C or above
· Proven experience of a range of secretarial procedures
See attached Job Description and Person Specification for full details
Person specification
Qualifications
Essential criteria
- NVQ 3 or equivalent qualifications
- Good standard of secondary education; GCSE at Grade C or above or equivalent
Knowledge/Experience
Essential criteria
- Proven experience of a range of administrative procedures
- Experience of producing documents to a high standard of presentation with good accuracy
- Experience of developing, managing and maintaining office information systems
- Experience of working as part of a team
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Julie Hart
- Job title
- Admin Team Leader
- Email address
- [email protected]
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