Job summary
- Main area
- Pharmacy
- Grade
- NHS AfC: Band 2
- Contract
- Permanent: Monday to Friday 0600 - 1400 or 1000 - 1800
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 278-PSW-0625-NNR
- Employer
- South East Coast Ambulance Service NHS Foundation Trust
- Employer type
- NHS
- Site
- Paddock Wood
- Town
- Paddock wood
- Salary
- £24,169 per annum
- Salary period
- Yearly
- Closing
- 29/06/2025 23:59
Employer heading

Pharmacy Support Worker
NHS AfC: Band 2
South East Coast Ambulance Service NHS Foundation Trust (SECAmb) has a vision to ‘support our staff to provide a caring, high quality and efficient urgent and emergency care service to our communities’. We are rated ‘Good’ for care by the Care Quality Commission and while the other areas under their most recent report require improvement, our aim is to continually improve and to reach outstanding across all areas of the Trust.
Our 4,000+ workforce provide services to 4.9m people across Kent, Surrey, Sussex and North East Hampshire. We handle over 1 million calls to 999 and 1 million calls to NHS 111 every year. More information regarding our services and locations can be found on our website.
Job overview
- Pharmacy Support Worker
- Band 2- £24,169 per annum
- Permanent
- Location : Paddock Wood
Are you passionate about supporting patient care? Do you want to ensure our ambulances are equipped with the critical medicines they need? Then come and join us in our newly refurbished Medicines Distribution Centre based in Paddock Wood and help us deliver excellent pre-hospital care.
We are looking to recruit a Pharmacy Support Worker to expand our team within our busy and friendly Medicines Distribution Centre (MDC).
What we are looking for:
If you are organised, enthusiastic and self-motivated, then we would love to hear from you.
The successful candidate for this role will be required to work in the Medicines Packing Unit undertaking the daily packing of drug pouches and quality assurance.
The Medicines distribution Centre operates across two shifts and as a Pharmacy Support Worker you will work a fixed shift pattern covering either early or late shifts 5 days per week. These will be discussed as part of the recruitment process.
Main duties of the job
In this role you will:
- Daily packing of drug pouches for use by the operational crews .
- Work together as a team to meet KPIs and ensure stock is available.
- Ensure that resources are used effectively and in accordance with agreed procedures.
- Actively promote the flow of work through the department and communicate with Distribution hubs and Stations when obstacles arise.
- Liaise with Senior Professionals and related functions to ensure that work is completed to schedule, not overlooked or duplicated.
- Contribute to the stock control within the department, including participating in stock-checks, tracing and resolving stock discrepancies.
Working for our organisation
- A minimum 27 days' holiday each year, increasing after 5 years service.
- Personal and professional development and training opportunities..
- Salary sacrifice schemes for cars or push bikes.
- Access to occupational health and counselling services.
- Award winning wellbeing hub
- Back up buddy App
- Access to NHS discounts, offering NHS employees a range of money-saving deals.
- Option to join NHS Pension scheme
Detailed job description and main responsibilities
The Pharmacy team at the Medicines Distribution Centre provides essential support to front line ambulance operations. The Pharmacy Support Workers play a key role in providing medicines pouches for use by front line staff in accordance with Trust Policies and Procedures.
Please refer to the job description for more details about the role.
Person specification
Experience
Essential criteria
- Supervised a team
- Be able to influence clinical and operational staff
- Ability to plan and organise own workload to meet conflicting priorities and targets
- Experience in a Pharmacy environment
- Medicines Packing experience
Desirable criteria
- Experience of working in a packing unit
Education
Essential criteria
- Worked with Microsoft or other IT software
- GCSE or equivalent grade C or above in English and Maths
- NVQ Level 2 or equivalent
Skills
Essential criteria
- Good communications and interpersonal skills dealing with a wide range of internal and external
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Charlotte Owen
- Job title
- Medicines Distribution Centre Manager
- Email address
- [email protected]
- Telephone number
- 07884547140
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