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Job summary

Main area
Administration
Grade
NHS AfC: Band 6
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday - Friday 09:00-17:00)
Job ref
354-CO-21647
Employer
Sussex Partnership NHS Foundation Trust
Employer type
NHS
Site
Trustwide- base is flexible within Sussex depending on applicant
Town
Sussex
Salary
£38,682 - £46,580 per annum
Salary period
Yearly
Closing
26/03/2026 23:59

Employer heading

Sussex Partnership NHS Foundation Trust logo

Operations Hub Co-ordinator

NHS AfC: Band 6

Come and join us

We’re looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we’re proud to make a difference every day.

At SPFT we put people first. We’ll do everything possible to help you feel respected, valued and included. You’ll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development.

We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it’s part time hours, hybrid working or flexible start and finish times, we’ll explore what works for you and the role.

We recognise that AI is becoming part of daily life and you may choose to use it to help prepare your application. We welcome innovation but ask that anything you submit reflects your own abilities, experience and voice. AI can support how you describe your skills and experience, but it should never replace your own words as we want to get to know you.

We’re shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we’d love to hear from you.

Job overview

The ideal candidate will provide effective co-ordination of administration services for the Discharge Hub Service within Patient Flow and the Operations Oversight Hub supporting the Business and Performance Manager.

Main duties of the job

A key part of the role will be to manage and maintain the performance reporting systems for discharge, including that undertaken by the acute teams and to ensure the accuracy of these systems. To support the Operations Hub and the performance team with demand and capacity mapping and analysis of demand data across all aspects of trust activity.

Working for our organisation

We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.

You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.

As a Trust we are committed in making a difference. Your development is important to us, so don't forget to ask us during interview what opportunities we can offer. We can offer fully funded lifelong learning opportunities such as an apprenticeship from GCSE to Masters level.

If you like the sound of that, then come and join our team.

Detailed job description and main responsibilities

The post holder will deliver reporting of all Operational and Contractual performance reporting for Patient Flow.

Please see attached job description and person specification for more details.

Person specification

Qualifications

Essential criteria
  • Educated to degree level or equivalent experience

Knowledge/Experience

Essential criteria
  • Experience of administrating to a senior level in a health or social care organisation, including excellent understanding of patient flow, demand and capacity modelling etc.
  • Proven track record of strategy formulation and implementation including innovative thinking and the ability to explore imaginative ways of optimising use of resources
  • Proven experience in developing relationships with staff at all different levels across the Trust, and persuading others to adopt different ways of working
  • Experience of working in partnership with other agencies, service users, carers, the public, regulators, local scrutiny bodies etc

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDisability confident leaderDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodArmed Forces Covenant Gold AwardStep into healthPride In Veterans

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jessica Uprichard
Job title
Business and Performance Manager
Email address
[email protected]
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