Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- 5 months (Fixed Term)
- Hours
- Part time - 18.75 hours per week
- Job ref
- 354-AE-21164(R)
- Employer
- Sussex Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Millwood, Uckfield Community Hospital
- Town
- Uckfield
- Salary
- £24,625 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 26/02/2026 23:59
Employer heading
Team Administrator
NHS AfC: Band 3
Come and join us
We’re looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we’re proud to make a difference every day.
At SPFT we put people first. We’ll do everything possible to help you feel respected, valued and included. You’ll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development.
We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it’s part time hours, hybrid working or flexible start and finish times, we’ll explore what works for you and the role.
We recognise that AI is becoming part of daily life and you may choose to use it to help prepare your application. We welcome innovation but ask that anything you submit reflects your own abilities, experience and voice. AI can support how you describe your skills and experience, but it should never replace your own words as we want to get to know you.
We’re shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we’d love to hear from you.
Job overview
We are looking for an enthusiastic and dynamic person with excellent communication and organisation skills to provide reception and administration support to the Wealden Mental Health Neighbourhood Team at our Millwood, Uckfield site.
You should be able to communicate effectively with patients and colleagues at all levels, work unsupervised as well as part of a team and have experience of working in a reception and/or office based environment.
A good working knowledge of Microsoft Office applications is essential and previous experience working in a healthcare setting and using patient systems would be advantageous.
Main duties of the job
· Welcoming visitors and providing assistance, including arrangements for access requirements and ensuring that the appropriate staff member is informed of their arrival.
· First point of contact for calls to the service, transferring calls to the appropriate staff member, answering queries where appropriate or seeking help when necessary.
· To produce from audio and typed notes clinical letters to a high standard of presentation and accuracy using appropriate Trust templates, in line with Trust guidelines.
· Provide general administration support including, photocopying and scanning documents, uploading information onto the patient information system, post duties and sending documents to Pharmacies and GP surgeries
Working for our organisation
The Wealden Mental Health Neighbourhood Service includes Psychiatrists, Nurses, Occupational Therapists, Psychologists, Support Workers and General Mental Health Practitioners. The post is based at our Millwood, Uckfield site working within the Administration Team which comprises of 9 staff.
As a mental health trust, we place a huge focus on the wellbeing of our staff and ensure our reward packages reflect the important work you do.
You can expect to receive:
- Access to numerous wellbeing and support programmes
- Excellent supervision programmes, with ongoing opportunities for training and development
- Access to a host of discount schemes (inc. gyms, shopping, restaurants and cars)
- Superb NHS Pension
- Generous holiday entitlement (starts at 27 days + bank holidays)
Detailed job description and main responsibilities
Please see attached job description and person specification for full details of the main responsibilities of this role.
Person specification
Qualifications
Essential criteria
- NVQ 3 or equivalent
- RSA 3 or equivalent experience and evidence of further practical experience or equivalent
- Good standard of secondary education; GCSE at Grade C or above or equivalent
Knowledge/Experience
Essential criteria
- Proven experience of a range of secretarial procedures
- Experience of producing documents to a high standard of presentation with good accuracy
- Experience of maintaining office systems
- Experience of working as part of a team
Desirable criteria
- Understanding of medical terminology
- Proven experience of working as an administrator
- Audio typing
- Experience of generating own correspondence
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Niki Sharp
- Job title
- Admin Team Lead
- Email address
- [email protected]
- Telephone number
- 07464 925007
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