Job vacancy: Patient Pathway Validator, Sussex Partnership NHS FoundationTrust, Worthing

Job summary

Main area: Administration
Grade: NHS AfC: Band 4
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 354-CO-21717

Employer: Sussex Partnership NHS FoundationTrust
Employer type: NHS
Site: Portland House
Town: Worthing
Salary: £27,485 - £30,162 Per annum
Salary period: Yearly
Closing: 02/10/2025 23:59

Patient Pathway Validator

NHS AfC: Band 4

Come and join us

We're looking for people who share our values (compassion, accountability and optimism) to help us provide high quality care to the patients, carers, families and local communities we serve. We specialise in providing NHS mental health and learning disability services.

So what can we offer you in return?

We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.

You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.

As a Trust we are committed in making a difference. Your development is important to us, so don't forget to ask us during interview what opportunities we can offer. We can offer fully funded lifelong learning opportunities such as an apprenticeship from GCSE to Masters level.

If you like the sound of that, then come and join our team.

Detailed job description and main responsibilities

Support a Divisions, or group of Divisions in waiting times validation and pathway management.
Maintain a thorough and current understanding of the national waiting times standards and rules, ensure staff throughout the Trust are updated with any changes to the rules
Regularly validate waiting list pathways to ensure they are accurate and amend pathways to correct data quality errors in accordance with agreed validation and clinical governance guidelines. This will involve liaising with clinical teams to arrange for pathways to be updated, where appropriate.
To understand and apply the waiting times rules to individual pathways.
To act in such a way as to protect patient confidentiality and staff confidentiality at all times
Work closely with the Waiting Times Patient Pathway Manager in developing standard operating processes for waiting list validation across the Trust.
Gain an understanding of how waiting times are captured and managed in the electronic patient record and any new systems that are implemented across the Trust and provide expert support to colleagues in the use of the system to manage patient pathways of care.
Produce reports from the system (PowerBI) and ensure these reports are easy to use and interpret.
Validate the data thoroughly to ensure that pathway coding is correct and potential breaches are reported in a timely manner
Represent the Divisions when required with a view to sharing knowledge on waiting times, data accuracy and targets
Hold meetings with departments to discuss issues and incorrectly managed processes
Work with colleagues in the Performance Improvement team in the development and maintenance of a strategy for the future provision and continued accuracy of waiting times information.
Work as a team to assist colleagues in providing cover for the work of absent colleagues when necessary while managing their workload

Person specification

Qualifications

Essential criteria

Good standard of secondary education; GCSE at Grade C/level 4 or above in Math's and English or evidence of equivalent experience

Desirable criteria

NVQ 3 in Business & Administration or evidence of equivalent practical experience
RSA 3 or equivalent experience and evidence of further practical experience
European Computer Driving License Certificate

Knowledge/Experience

Essential criteria

Experience of working within an NHS Trust, or equivalent experience in another industry.
Experience of viewing waiting lists and basic knowledge of referral to treatment (RTT) performance standards or equivalent experience in another industry.
Experience using Excel
Experience of using Carenotes or another clinical information systems
Proven data analysis and report generation skills

Sussex Partnership NHS FT is committed to supporting a diverse workforce that reflects our communities. Our workforce is currently under-represented from Black and Minority, Ethnic and disabled communities and we would welcome applications from these communities.

We regret that we are unable to advise candidates if they have not been shortlisted. If you have not heard from us within three weeks of the closing date please assume that you have been unsuccessful on this occasion.

In the event of an excessive number of applicants the Trust reserves the right to close this vacancy earlier than indicated.

Sussex Partnership NHS Foundation Trust takes its responsibilities for the safeguarding and protection of children and young people and vulnerable adults very seriously and expects this of all its employees and bank workers. The Trust works with adult and children’s social care to ensure that the integrated service has systems in place to equip staff and bank workers with the knowledge and skills to recognize abuse, and take action to safeguard and protect vulnerable adults and children and young people. It is expected that all staff and bank workers familiarise themselves with the appropriate structures and policies and with the Sussex child protection and safeguarding procedures and the Sussex multi-agency policy and procedures for safeguarding vulnerable adults and undertake the relevant essential training and further training appropriate to their role.

Successful candidates are normally offered salaries at the bottom of the relevant salary range. However, where previous or equivalent NHS experience in a similar role can be demonstrated and evidenced, this may be taken into consideration when setting the starting salary.