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Job summary

Main area
Administration
Grade
NHS AfC: Band 6
Contract
Fixed term: 4 months (FTC until 31 Dec 2025)
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
354-CO-21722
Employer
Sussex Partnership NHS FoundationTrust
Employer type
NHS
Site
Portland House
Town
Worthing
Salary
£38,682 - £46,580 per annum
Salary period
Yearly
Closing
27/08/2025 23:59

Employer heading

Sussex Partnership NHS FoundationTrust logo

Programme Support Officer

NHS AfC: Band 6

Come and join us

We're looking for people who share our values (compassion, accountability and optimism) to help us provide high quality care to the patients, carers, families and local communities we serve. We specialise in providing NHS mental health and learning disability services.

So what can we offer you in return?

We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.

You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.

As a Trust we are committed in making a difference. Your development is important to us, so don't forget to ask us during interview what opportunities we can offer. We can offer fully funded lifelong learning opportunities such as an apprenticeship from GCSE to Masters level.

If you like the sound of that, then come and join our team.

Job overview

Sussex Partnership Foundation Trust (SPFT) operates a centralised Transformation & Change function, enabling the Trust to deliver its major change programmes, to improve outcomes and deliver better value.

The Programme Support Officer will provide essential administrative and coordination support to the Programme Management Office (PMO) and project teams. Reporting to the Head of PMO, the role will be crucial in ensuring that programme activities are well-organised, deadlines are met, and reporting mechanisms are in place. The Programme Support Officer will also assist in maintaining effective governance, tracking progress, and supporting the smooth delivery of multiple projects within the organisation.

Main duties of the job

The Programme Support Officer will provide essential administrative and coordination support to the Programme Management Office (PMO) and project teams. Reporting to the Head of PMO, the role will be crucial in ensuring that programme activities are well-organised, deadlines are met, and reporting mechanisms are in place. The Programme Support Officer will also assist in maintaining effective governance, tracking progress, and supporting the smooth delivery of multiple projects within the organisation.

• Project manages a specific project within a site or health economy
• Supports, facilitates and monitors progress of project within site(s) or health economy
• Supports performance improvement

Working for our organisation

Our support services help to keep the trust running. They are the core to everything we do and are valued as such.

Detailed job description and main responsibilities

Programme Coordination
• Support the planning and coordination of key programme activities, including setting up meetings, preparing agendas, and taking minutes for programme boards and project meetings.
Documentation and Reporting
• Assist with the preparation of project and programme documentation, such as status reports, risk registers, and governance documents, ensuring accuracy and timely submission to senior stakeholders.
Risk and Issue Tracking
• Maintain logs of programme risks, issues, and dependencies, ensuring that updates are tracked, and follow-up actions are monitored and addressed.
Resource Management Support
• Help track resource allocation across projects and programmes, ensuring that resource planning and utilisation are effectively monitored.
Stakeholder Engagement
• Assist in liaising with key stakeholders, both internal and external, ensuring effective communication of programme updates and progress reports.
Financial Administration
• Support the Head of PMO in managing programme budgets, tracking expenditure, raising purchase orders, and ensuring financial records are maintained.
Change Control and Governance
• Assist with the administration of change control processes and ensure that programme governance frameworks are adhered to.
Continuous Improvement
• Contribute to the continuous improvement of PMO processes, identifying areas for efficiency gains and supporting the implementation of best practices across the PMO.
Programme Support Tools
• Manage and update project management software and tools (e.g., MS Project, SharePoint), ensuring that all project data is current and accurate.
Policy/Service Development
• Implement policies and propose changes to practices, procedures for own area/propose policy or service changes, impact beyond own area
• Develops policies and protocols for own work area/proposes project changes which impact across the sector
Financial & Physical Resources
• Authorised signatory, large payments; monitor budgets or financial initiatives; hold delegated budget/Budget holder for department, service
• Authorised signatory for large payments in relation to project/carries out day-to-day budget management duties, including administering and monitoring the project budget; budget holder for project

Person specification

Qualifications

Essential criteria
  • Educated to degree level or equivalent experience
  • Project or programme management training or qualification (Prince2, MSP, APM)
  • Evidence on ongoing CPD activity

Knowledge/Experience

Essential criteria
  • Experience in a similar support role within a project, programme, or PMO environment
  • Familiarity with project management tools, methodologies, and frameworks such as PRINCE2, Agile, or Waterfall
  • Excellent organisational and time-management skills, with the ability to manage multiple tasks and deadlines simultaneously
  • Demonstrable experience in preparing complex reports, presentations, and contentious documentation for senior stakeholder
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and project management tools (e.g., MS Project, SharePoint, or equivalent).
  • Ability to work independently and collaboratively with diverse teams, maintaining a proactive and solution oriented mindset

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDisability confident leaderDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodArmed Forces Covenant Gold AwardStep into healthPride In Veterans

Documents to download

Apply online now

Further details / informal visits contact

Name
rachel thomas
Job title
head of project management office
Email address
[email protected]
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