Job summary
- Main area
- Administration
- Grade
- NHS AFC: Band 2
- Contract
- Permanent
- Hours
- Part time - 16.5 hours per week
- Job ref
- 354-CO-21619-A
- Employer
- Sussex Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Portland House
- Town
- Worthing
- Salary
- £24,465 pro rata
- Salary period
- Yearly
- Closing
- 20/11/2025 23:59
Employer heading
Receptionist
NHS AFC: Band 2
Come and join us
We’re looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we’re proud to make a difference every day.
At SPFT we put people first. We’ll do everything possible to help you feel respected, valued and included. You’ll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development.
We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it’s part time hours, hybrid working or flexible start and finish times, we’ll explore what works for you and the role.
We recognise that AI is becoming part of daily life and you may choose to use it to help prepare your application. We welcome innovation but ask that anything you submit reflects your own abilities, experience and voice. AI can support how you describe your skills and experience, but it should never replace your own words as we want to get to know you.
We’re shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we’d love to hear from you.
Job overview
We are looking for a customer focussed receptionist for a Receptionist for our Trust HQ in Portland House, Worthing.
The working hours are:
Wednesday: 13:00-17:00
Thursday: 13:00-17:00
Friday: 08:00-17:00
Reception duties will include greeting our staff, visitors and service users. You will also be answering queries via telephone and email.
The post holder must have excellent inter personal skills, and be able to organise and prioritise their work schedule. They must be able to work on their own initiative, with excellent telephone manner and respectful confidentiality.
Main duties of the job
- To ensure efficient operation of the reception area
- Answer queries and convey messages via telephone and email
- The post-holder will be expected to work independently and as part of the administrative team, prioritising and organising their own workload, whilst considering the competing demands of the team and ensuring that reception administrative work is carried out within set timescales.
- To assist with general clerical work/typing as required, and help with
meeting room arrangements and hospitalities where required - Where required, ensures all letters/parcels are either franked or stamped and sorted for collection, arranging for Recorded/Special Delivery when necessary
Working for our organisation
We provide mental health and learning disability care for children, young people and adults across Sussex and for children and young people in Hampshire.
Working in Sussex:
• Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns there’s always new experiences to be enjoyed
• Embrace the city life with great access to visit Brighton and London
• With easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventure
We’d love you to join our organisation that is rated ‘good’ overall and ‘outstanding’ for caring by the Care Quality Commission. Our staff agree, with 82% of people in our recent staff survey telling us that they recognise that care for patients is our top priority.
Detailed job description and main responsibilities
- To ensure efficient operation of the reception area
- Answer queries and convey messages via telephone and email
- To assist with general clerical work/typing as required, and help with
meeting room arrangements and hospitalities where required - Where required, ensures all letters/parcels are either franked or stamped and sorted for collection, arranging for Recorded/Special Delivery when necessary
Person specification
Qualifications
Essential criteria
- NVQ2 or equivalent / good standard of secondary education; GCSE at Grade C or above
- PC skills and knowledge of Microsoft Office software
Knowledge/Experience
Essential criteria
- Previous reception and switchboard experience
- Experience of working with the public
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Sara Stoner
- Job title
- Senior Business Manager to Chair
- Email address
- [email protected]
- Telephone number
- 0300 304 1380
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