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Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 30 hours per week (30 hours per week)
Job ref
354-CO-21853-1
Employer
Sussex Partnership NHS Foundation Trust
Employer type
NHS
Site
Portland House
Town
Worthing
Salary
£25,760 - £27,476 pro rata
Salary period
Yearly
Closing
27/08/2026 23:59

Employer heading

Sussex Partnership NHS Foundation Trust logo

Administrator Clinical Governance

NHS AfC: Band 3

Come and join us

We’re looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we’re proud to make a difference every day.

At SPFT we put people first. We’ll do everything possible to help you feel respected, valued and included. You’ll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development.

We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it’s part time hours, hybrid working or flexible start and finish times, we’ll explore what works for you and the role.

We recognise that tools like AI are becoming part of everyday life and you may choose to use them when preparing your application. We welcome this, as long as what you submit reflects your own experience, skills and voice. AI can be helpful for structuring or refining your answers, but it should not replace your own examples or create content that isn’t based on your real experience.

Our recruitment process is designed to get to know you, and we’ll explore your examples further at interview, so it’s important your application genuinely represents what you bring. You can read more about using AI in applications and interviews on our recruitment process page.

We’re shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we’d love to hear from you.

Job overview

The Clinical Governance Team is seeking a committed and organised administrator to join our busy and friendly team. This is an important role supporting the delivery of safe, high-quality patient care through effective administrative support.

You will provide comprehensive support to the team, ensuring an efficient and responsive service. Key duties include supporting incident reporting processes, inputting, processing and uploading information onto the Ulysses incident reporting system, maintaining sickness records, administering meetings and supporting the overall workflow of the department.

This is a varied and fast-paced role requiring strong IT skills, excellent attention to detail and proven organisational ability. You must be able to communicate effectively, build positive working relationships and deliver a consistently high standard of customer service. The successful candidate will demonstrate a flexible and calm approach, with the ability to prioritise tasks and manage competing demands. You should be confident working independently as well as collaboratively within a team.

In return, we offer full support and supervision in this rewarding role, providing an excellent opportunity to develop your skills within Clinical Governance.

 

Main duties of the job

To provide a comprehensive, high quality and confidential administrative support to the Clinical Governance Team.

To support administrative functions associated with incident reporting and inputting, processing and uploading of data in the incident reporting system.

Responsible for the provision of an efficient and effective administrative service that enables the Clinical Governance Team to support the delivery of high-quality patient care.

Maintain an overview of the administration function and workflow within the team.

Liaise with other directorates and staff at all levels, both internally and externally.

To be responsible for maintaining comprehensive filing and database systems.

Consistently deliver a client focussed service, which promotes good customer service and effective working relationships.

Receive and direct information appropriately, that may be highly sensitive and complex.

To participate in the Trust’s supervision and appraisal system.

Working for our organisation

We provide mental health and learning disability care for children, young people, and adults across Sussex and for children and young people in Hampshire.

Working in Sussex and Hampshire:

  • Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns.
  • Enjoy a range of beautiful rural settings and bustling city locations.
  • With easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventure.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.

Detailed job description and main responsibilities

Please see the Job Description and Personal Specifications for full details of the role and responsibilities.

Person specification

Qualifications

Essential criteria
  • Good standard of secondary education; GCSE at Grade C or above or equivalent.

Knowledge / Experience

Essential criteria
  • Experience of working as part of a team
  • Experience of producing documents to a high standard of presentation with good accuracy.
Desirable criteria
  • Proven experience of working as an administrator
  • Experience of generating own correspondence
  • Experience of working within the NHS

Skill - Communication / Relationship

Essential criteria
  • Ability to liaise on behalf of the team both within and outside the organisation

Skill - Analytical and Judgement

Essential criteria
  • Awareness of the importance of confidentiality – ability to work within appropriate boundaries.

Planning and Organisational skills

Essential criteria
  • Ability to be able to plan workload, manage diaries, organise appointments, planning workload associated with key meeting dates.
  • Planning, organising and facilitating meetings and minute taking.

IT & Physical Skills

Essential criteria
  • Knowledge of Microsoft Word, Excel, Outlook, PowerPoint.
Desirable criteria
  • Previous experience of data input.

Abilities - Mental and Emotional Effort

Essential criteria
  • Ability to be able to deal with conflicting demands
  • Ability to deal with emotionally sensitive and challenging material

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDisability confident leaderDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodArmed Forces Covenant Gold AwardStep into healthPride In Veterans

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Liz Chamberlain
Job title
Clinical Governance Business Manager
Email address
[email protected]
Telephone number
01903 382620
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