Job summary
- Main area
- Admin
- Grade
- BAND 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 389-25-7409414
- Employer
- Bradford Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- ST LUKES HOSPITAL
- Town
- BRADFORD
- Salary
- £24,465 pro rata
- Salary period
- Yearly
- Closing
- 21/09/2025 23:59
Employer heading

Admin Assistant
BAND 2
Job overview
Closing Date: 21st September 2025
Shortlisting to take place after closing date: commencing 22nd September 2025
Interview expected to take place in the week following shortlisting: commencing 29th September 2025
The post involves working within the admin team to provide clerical support to a team of the Physiotherapy team. The main duty of the post will be in the Booking Office and reception duties within the Physiotherapy Department across varied sites if required.
Main duties of the job
The post involves working within the admin team to provide clerical support to a team of the Physiotherapy team. The main duty of the post will be in the Booking Office and reception duties within the Physiotherapy Department across varied sites if required.
Duties include answering calls in a very busy Booking Office, waiting list reports and reception duties are face-to-face contact with patients, meeting and greeting patients, telephone answering, arrange patient appointments, digital and copy typing, data input to a patient database (Clinical Manager System/CMS), communicating with other clerical and healthcare professionals from our own and other departments and wards by phone and email, as well as general office duties, including filing and photocopying.
Working for our organisation
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
- We value people
- We are one team
- We care
We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.
Detailed job description and main responsibilities
Please refer to the attached Job Description and Person Specification for more information about the role.
Person specification
Experience
Essential criteria
- Working - experience/knowledge of computers, data input and word processing
Desirable criteria
- Audio typing/digital dictation/voice activation
- Experience of working with the general public
- Previous NHS experience
Skills
Essential criteria
- Good keyboard skills. Able to input data quickly and accurately.
- Excellent interpersonal/communication skills
- Able to deal with difficult situations
- Ability to prioritise delegated workloads to meet deadlines
- Ability to follow written and verbal instructions
- Ability to file and retrieve
- Good team player
- Able to work in a busy environment and deal with constant interruptions
- Flexible attitude to work
Desirable criteria
- Multilingual
Knowledge
Essential criteria
- Understanding of Information Governance and Confidentiality
- Good working knowledge of office procedures
Desirable criteria
- Telephone training
- Customer care training
Qualifications
Essential criteria
- Educated to GCSE standard or equivalent
Desirable criteria
- Audio typing/digital dictation/voice activation qualification
- Experience working with the general public
- Previous NHS experience
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- JACQUI BLAKEY
- Job title
- ADMIN MANAGER
- Email address
- [email protected]
- Telephone number
- 01274 365881
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