Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 389-25-7402210-A
- Employer
- Bradford Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Bradford Royal Infirmary
- Town
- Bradford
- Salary
- £24,465 per annum (pro rata)
- Salary period
- Yearly
- Closing
- 15/10/2025 23:59
Employer heading
YAIS Receptionist/Administration Clerk
NHS AfC: Band 2
Job overview
Closing Date: 15th October 2025
Shortlisting to take place in the week following closing date: commencing 16th October 2025
Interview expected to take place on: 3rd November 2025
The Receptionist/Administration Clerk will be responsible for providing a reception service and administration support to the Yorkshire Auditory Implant Service (YAIS). This includes booking patients into clinic, booking appointments, booking patient transport and interpreters, cashing up clinics as necessary, dealing with telephone calls and face to face enquiries from the public, staff, and other Health Care Providers, and providing reception cover.
The job holder will also ensure that all activity data and referral to treatment data is recorded accurately, entering patient outcomes onto relevant IT systems in accordance with the Patient Access Policy.
Previous applicants need not apply.
Main duties of the job
Please refer to the job description for a detailed information regarding the main duties and responsibilities of the role
Working for our organisation
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
- We value people
- We are one team
- We care
We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.
Detailed job description and main responsibilities
Please refer to the job description for a detailed information regarding the main duties and responsibilities of the role
Person specification
Experience
Essential criteria
- Working experience/knowledge of computers, data input and word processing
- Previous receptionist/clerical experience in an administrative setting
- Experience of working face to face and/or telephone contact with the general public
Desirable criteria
- Previous NHS experience
- Experience of offering suggestions for improving own or team working practices.
Knowledge
Desirable criteria
- Knowledge of Auditbase and/or Patient Administration System
- A knowledge of the 6 week diagnostic and 18 week Referral to Treatment targets and policies
Qualifications
Essential criteria
- GCSEs (Grade C/4 and above or equivalent) in English and Mathematics
Desirable criteria
- NVQ2 in Business Administration or equivalent
Other Requirements
Essential criteria
- Awareness of limitation of own knowledge/skills
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Yvonne Young
- Job title
- Admin Manager- Audiology /YAIS
- Email address
- [email protected]
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