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Job summary

Main area
Maternity
Grade
NHS AfC: Band 2
Contract
Fixed term: 12 months (Until September 2026)
Hours
Part time - 23.5 hours per week (Thursday 08.30 - 17.00, Friday 11.00 - 20.00, Sunday 08.30 - 16.00 (all inclusive of 30 minute break))
Job ref
389-25-7356865
Employer
Bradford Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Women and Newborn Unit (Bradford Royal Infirmary)
Town
Bradford
Salary
£24,465 per annum pro rata
Salary period
Yearly
Closing
07/08/2025 23:59

Employer heading

Bradford Teaching Hospitals NHS Foundation Trust logo

Patient Administration Clerk - 12 mths till Sept 2026 - 23.5 hpw

NHS AfC: Band 2

Job overview

Closing Date:  07.08.25 

Shortlisting to take place in the week following closing date. 11.08.25

Interviews  to take place: 18.08.25

An opportunity has arisen for a motivated and enthusiastic individual to join the Women’s Services Maternity Administration Team in the role of Patient Administration Clerk working within the Women and Newborn Unit at Bradford Royal Infirmary. The post is 23.5 hours per week., working 3 days: Thursday 08.30 - 17.00, Friday 11.00 - 20.00 and Sunday 08.30 - 16.00 , all inclusive of 30 minute break. 

The post  holder will be required to work flexibly, covering occasional Saturdays or Sundays on a rotational basis to cover sickness and annual leave. 

You will have a high standard of communication and interpersonal skills with the ability to work with staff at all levels. Please see the attached Job Description and Person Specification for further details. 

Please read the Person Specification carefully and ensure you meet  ALL of the essential criteria before submitting your application.

Main duties of the job

  • To assist colleagues with workload, providing administrative support relating to the Consultants, Midwives, Nursing staff, and their teams
  • Provide Reception cover and effectively communicate with patients, visitors and staff face to face.
  • To input clinical/administrative data such as referrals, booking outpatient appointments, and entering inpatient activity
  • Works in close liaison with secretaries and assists in the smooth running of the department to undertake other clerical duties as delegated by the colleagues as and when required.
  • Cover for colleagues during periods of sickness, annual leave or training which may include management of own workload when necessary for short periods of time throughout the year (with support and guidance from seniors when required).
  • Required to receive and manage telephone and personal enquiries, often of a sensitive nature in a constructive and sympathetic manner, referring to the appropriate person where necessary and rerouting these calls when required.

 

Working for our organisation

At Bradford Teaching Hospitals we’re passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We’re keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients.

We’re a renowned teaching hospital trust at the forefront of research, education and development, with a state-of-the-art simulation and skills training centre on site.

In short, we can help you lift your career to the next level. We’ve received huge investment to improve patient care which means we have truly world-class facilities including a brand-new neonatal suite, state-of-the-art intensive care unit, a newly refurbished A&E department, new children’s unit and a welcoming, modern atrium and reception area for staff and visitors.

Detailed job description and main responsibilities

Please see attached for the job description document for this post for further details in regards to the main responsibilities of the role.

Person specification

Experience

Essential criteria
  • Working experience/knowledge of computers & data input
  • Previous clerical experience in an administrative setting
  • Experience of working face to face and/or telephone contact with the general public
  • Experience in use of computer programs such as, Microsoft Office , Excel
Desirable criteria
  • Previous NHS administration experience

Skills

Essential criteria
  • Keyboard Skills/use of email
  • Good telephone manner and communication skills
  • Ability to work as part of a team

Knowledge

Essential criteria
  • Understanding of Information Governance and Confidentiality
  • Understanding of equality and diversity issues and how this affects patients, visitors and staff
  • Understanding of what the NHS Constitution means to you, and your responsibilities to the public, patients and colleagues
Desirable criteria
  • Previous knowledge of NHS Admin/medical records experience
  • Knowledge of Maternity Services pathways

Qualifications

Essential criteria
  • Educated to GCSE standard or equivalent
Desirable criteria
  • NVQ level 2 administration or above
  • RSA II or equivalent level of skill gained through experience

Other Requirements

Essential criteria
  • Flexibility to work in hospital or community setting
  • Flexibility with working patterns in keeping with a 24 hour service

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Care quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
CLAIRE PURCELL
Job title
Team Manager
Email address
[email protected]
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