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Job summary

Main area
Virtual Services Team
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Covering a 7 day Service)
Job ref
389-25-7405244-A
Employer
Bradford Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Bradford Royal Infirmary
Town
Bradford
Salary
£24,937 - £26,598 per annum (pro rata)
Salary period
Yearly
Closing
05/10/2025 23:59

Employer heading

Bradford Teaching Hospitals NHS Foundation Trust logo

Healthcare Support Worker - Virtual Services

NHS AfC: Band 3

Job overview

Closing Date: 5th October 2025

Shortlisting to take place after closing date:  commencing 6th October 2025

Interview expected to take place in the week following shortlisting:  commencing 13th October 2025.

Following the exciting development of our Multispecialty Virtual Ward, we have a number of opportunities for roles within the service.

The Virtual Ward is an innovative service and the aim to is support people to receive care, support and interventions within their own home, this improves the quality of care for the individuals, reduces the length of time people stay in hospital, reduces the need for people to be admitted to hospital and ensure beds are available to treat the acute admissions.

Due to current home office guidelines, Bradford Teaching Hospitals NHS Foundation Trust is unable to provide sponsorship as part of this role.

Main duties of the job

This is an opportunity to gain experience and shape the development of the new service for the future. The role will involve working as part of a multidisciplinary team both within secondary care and the community providing care at home.

The successful applicant will provide support to the nursing team in providing nursing programmes to people being managed on virtual services pathways in the community. The post is an integral part of the multidisciplinary team which contributes to supporting patients to meet their nursing goals in their own home following an admission to hospital or a period of ill health.  A full Driving license is essential for this role.  

Working for our organisation

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

  • We value people
  • We are one team
  • We care

We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification for in depth role requirements and main responsibilities. 

Person specification

Experience

Essential criteria
  • Experience of working as part of a team
  • Experience of working with people with disability or chronic health conditions
  • Experience of working in the NHS
  • Experience, knowledge and awareness of patient care need, e.g. patient monitoring
  • Experience of dealing with members of the public

Skills

Essential criteria
  • Basic IT skills
  • Good verbal and written command of English
  • Numeracy skills (demonstrated through qualifications or experience)
  • Ability to plan organise own and delegated workload and work under pressure in a busy environment in a professional manner
  • Aware of own strengths and limitations/levels of competence
  • Record keeping and documentation
  • Ability to respond to changes in patient condition
  • Ability to work as a team member
  • Motivation, reliability and ability to work as part of a team
  • Willingness to undergo training and work towards professional performance objectives
Desirable criteria
  • Phlebotomy and Cannulation
  • ECG recording skills
  • Demonstrate an understanding of the role of the concept of virtual services
  • Demonstrate the importance of enablement

Knowledge

Essential criteria
  • Understanding of Information Governance and Confidentiality
  • Good understanding of health care relevant to the potential client group
  • Understands the limits of the job role. Has the ability to recognise situations that require reporting and demonstrates the ability to escalate to a senior person where appropriate
  • Demonstrates level of self-awareness- strengths, weaknesses, personal qualities
  • Able to demonstrate IT skills and knowledge

Qualifications

Essential criteria
  • Care Certificate (or willingness to undertake)
  • Minimum NVQ level 3 in Health & Social Care or in Care

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Care quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerStep into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Caroline Housam
Job title
Sister
Email address
[email protected]
Telephone number
07901232037
Additional information

Georgina Keighley - 07425671417 - [email protected]

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