Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week
- Job ref
- 847-RM-25-V695
- Employer
- Spectrum Community Health CIC
- Employer type
- Public (Non NHS)
- Site
- Tieve Tara Medical Centre
- Town
- Castleford
- Salary
- £24,465 per annum pro rata
- Salary period
- Yearly
- Closing
- 15/10/2025 23:59
Employer heading
Reception Administrator - Tieve Tara Medical Practice
NHS AfC: Band 2
Job overview
Exciting opportunity to work in a busy GP practice as part of the established admin team providing day to day reception and admin support for the GPs, Nurses, Pharmacists and other primary care staff to ensure smooth running of the practice and facilitate patients access to appointments and primary care services. We can accommodate part time, full time or job share. If you have excellent communication skills and enjoy contact with people this is the job for you, working with the rest of the team to help make a difference.
Main duties of the job
The role includes providing a patient facing service from reception for all patients whether over the phone or when the patient attends for appointments at the practice. Main duties include maintaining and monitoring the practice appointments system, processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional, processing and distributing incoming (and outgoing) mail, taking messages and passing on information, filing and retrieving paperwork, processing repeat prescriptions and dealing with prescription queries in accordance with practice guidelines, initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers, and providing assistance to practice staff.
Working for our organisation
BE THE DIFFERENCE IN HEALTHCARE
Join our team
We’re looking for passionate individuals to join our diverse and innovative team.
Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge we’ve got a role for you!
- Access to NHS Pension
- Annual leave on your birthday
- Welcome payment for some posts
- Refer a friend scheme
- Training and Development opportunities
- Flexible Working
- Access to Employee Assistance and Health and Wellbeing programmes
- Up to 33 days annual leave
Spectrum Community Health CIC provides a range of award-winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not-for-profit social enterprise and Community Interest Company our focus is centred on people – our patients, service users, staff and partners.
We are building on our ambition to deliver the best in health and wellbeing on a values-driven ethos and to maintain the highest standards of patient care and service. We are an expanding organisation, but we aim to grow without compromising on quality and social value.
Our Mission
Holistic interventions delivered with compassion for the stigmatised and marginalised in our communities
Our Vision
Quality healthcare that makes a difference to people’s lives, regardless of circumstances.
Detailed job description and main responsibilities
For further information in relation to this post, please see attached job description and person specification
For any informal inquiries please contact either Julie M Holgate-Howard - Practice Manager on 01977 628178 or Linda Gummerson - Admin Support Manager on 01977 668455.
Person specification
Qualifications and Experience
Essential criteria
- Educated to GCSEs standard including Maths and English Language
- GDPR and the principles of confidentiality
- Ability to demonstrate and understanding of confidentiality dealing with complex problems and confidential information
- Knowledge of administration procedures
Desirable criteria
- OCR Level 2 Diploma in Business Adminstration
- Good understanding and knowledge of General Practice and Primary Care
- Comprehensive use of SystmOne - setting up journals/ledgers and giving staff access to the system
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Julie M Holgate-Howard
- Job title
- Practice Manager
- Email address
- [email protected]
- Telephone number
- 01977 628178
- Additional information
or alternative email address [email protected]
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