Job summary
- Main area
- Bowel Cancer Screening
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 372-SURG1764-B
- Employer
- Calderdale and Huddersfield NHS Foundation Trust
- Employer type
- NHS
- Site
- Calderdale Royal Hospital
- Town
- Halifax
- Salary
- £22,816 - £24,336 per annum, pro rata
- Salary period
- Yearly
- Closing
- 05/05/2024 23:59
- Interview date
- 22/05/2024
Employer heading
Bowel Cancer Screening Administrator
NHS AfC: Band 3
Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.
We are committed to recruiting to our values. Leading One Culture of Care underpins our values by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care.
We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require.
We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us. Find out more - Why Choose CHFT?
Our Future Plans
The Department of Health and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come. To find out more, please visit https://future.cht.nhs.uk/
Job overview
The Calderdale, Kirklees and Wakefield Bowel Cancer Screening Programme currently invites men and women aged 54-74 to participate in Screening. If the test kit returns a positive result we then offer them the opportunity to attend for a screening colonoscopy investigation to determine whether or not they have a Bowel Cancer or a potential bowel cancer. The programme will be further extended over the next year to invite men and women aged 50 -52 yrs.
The successful applicant will provide administrative support to the Calderdale, Kirklees and Wakefield Bowel Cancer Screening Programme and its participants.
You will need to show experience of working in a very busy, effective and efficient administrative and clerical service. You will demonstrate the ability to devise new systems, work naturally with managers and clinicians and have a very positive attitude to work in what can be a challenging environment. You may also be expected to participate and take minutes at meetings and update local systems for reporting services.
Previous experience of working in an effective and efficient administrative and clerical role, with the ability to multi task , work autonomously and be able to devise new working practices within the teams. You will have a very positive attitude to work in what can be a challenging environment.
Main duties of the job
- To provide administrative support to the administration manager and Specialist Screening Practioners.
- To maintain the Bowel Cancer Screening Programme and associated services databases for the Screening population.
- Responsible for inputting and amending data accurately and securely.
- To liaise with the screening team on a daily basis in order to deal with queries from patients and carers confidentially and sensitively and to refer to appropriate area for resolution.
- To liaise with the screening hub.
- Provide patients and carers with general non-clinical advice and information about the screening service.
Working for our organisation
We employ more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, health centres and in patients’ homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.
We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children’s and young people’s services; end of life care and outpatient and diagnostic imaging services.
We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.
We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS – yet decisions about what they do and how they do it are driven by independent boards. Boards listen to their Council of Governors and respond to the needs of their members – patients, staff and the local community.
Foundation trusts provide what the health service wants, yet are also free to invest quickly in the changes to the local community needs, in striving to be the best, and in putting their patients first.
Detailed job description and main responsibilities
- Monitor the waiting times targets on the BCSP system and raise issues immediately with the Manager to enable action to be take i.e. additional clinics.
- Prepare for screening clinics including patient note retrieval and tracking of patient progress within the screening pathway.
- Maintain accurate tracker record for patient notes and collate notes in preparation for Screening Clinics.
- To assist in the waiting list management and listing of patients for the Screening programme.
- Maintain and order stationery for the Screening service.
- Ensure supplies of patient literature are ordered and maintained.
- Liaise between community screening clinic locations to ensure smooth transition of information along the patient pathway.
- Attend and participate in regular Regional and Screening Centre team meetings to provide seamless service across the single programme.
- Ensure accuracy of all letters / Clinic Lists and GP Notification Lists produced by checking details of each of these. The post-holder will circulate result letters to the appropriate GPs, alerting them to patients who failed to attend appointments
- Provide patients and carers with general non-clinical advice and information about the screening services.
- Prepare for screening clinics including ensuring patient lists are available to the staff at clinic and tracking of patient progress within the screening pathway
- To develop administrative procedures to provide a seamless Screening service.
- To inform the Bowel Cancer Screening Programme Administration Manager of any issues relating to clinics or targets.
- To inform the Bowel Cancer Screening Programme Administration Manager of any issues relating to patient pathways and waiting time targets.
- Liaise with cancer teams in other Trusts regarding clinic arrangements/MDT listings.
- Ensure confidentiality and security of data in accordance with organisational requirements and the data protection act.
- To respond to callers and/or visitors promptly and courteously. Identify their needs, providing information or referring them as appropriate.
- To provide cover for absence of other administrators when possible.
Person specification
QUALIFICATIONS / TRAINING
Essential criteria
- Good standard of general education (5 GCSE at grade 4-9 (A* - D including Maths and English) or equivalent experience
- Level 3, Administration or Customer Service qualification or equivalent experience
- ECDL (European computer driving licence) or equivalent
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential criteria
- Extensive experience or understanding of the NHS, the hospital environment and patient centred care
- Significant office experience. Ability to manage own workload without direct supervision
- Have significant working knowledge of Microsoft packages, applications and excel databases
- Significant experience of practical experience of working within a busy healthcare setting or a busy office environment with competing demands
- Demonstrate the ability to prioritise workloads
- Significant experience of working as part of an administrative team or MultiDisciplinary Team (MDT)
Desirable criteria
- Previous experience of BCSP/AAA or other NHS Screening Programmes
- A knowledge of appointment Booking systems. EPR knowledge would be desirable but not essential
- Demonstrate ability to learn new IT systems within a working environment
COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)
Essential criteria
- Demonstrate clear spoken and written English. Good communication and interpersonal skills including the ability to communicate effectively verbally and in writing with colleagues at all levels
- Awareness of when to request advice from senior staff
- Ability to work flexibly and support colleagues
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lorraine Dewar
- Job title
- Administration Manager
- Email address
- [email protected]
- Telephone number
- 01422 222913
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