Job summary
- Main area
- Medicine
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 372-MED2443-A
- Employer
- Calderdale and Huddersfield NHS Foundation Trust
- Employer type
- NHS
- Site
- Ward 1D
- Town
- Halifax
- Salary
- £24,465 per annum, pro rata
- Salary period
- Yearly
- Closing
- 13/07/2025 23:59
Employer heading

Ward Clerk
NHS AfC: Band 2
Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.
We are committed to recruiting to our values. Leading One Culture of Care underpins our values by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care.
We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require.
We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us. Find out more - Why Choose CHFT?
Our Future Plans
The Department of Health and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come. To find out more, please visit https://future.cht.nhs.uk/
Job overview
Ward 1D was initially opened as an additional capacity ward during winter pressures. The ward is now remaining open on a permanent basis and we are in need of a hard working, friendly individual to join our brand new team as ward clerk.
You must possess excellent communication skills, and be computer literate. Knowledge of EPR systems would be beneficial and you must be able to embrace new ways of learning.
The successful candidate will have a responsibility to answer the phones, communicate professionally with family members, and work closely with all staff across the multidisciplinary team.
Main duties of the job
The post holder is responsible for providing all clerical/admin and secretarial support to ward staff, including a good working knowledge of all Trust electronic systems. The post holder is required to deal with queries from patients, visitors and staff.
You must be friendly, and welcoming to all individuals visiting the ward, as you will often be the first person to greet them.
You will have a responsibility to obtain patient feedback through friends and family responses, and be able to feedback results to members of the 1D team.
Working for our organisation
Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.
We are committed to recruiting to our values. Leading One culture of care underpins our Four Pillars by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care. As part of our recruitment process, we ask applicants to complete values based recruitment questions to ensure we recruit kind, compassionate and colleagues who are willing to learn. These are pre application questions and are required prior to the formal application form.
We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require.
We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us
Detailed job description and main responsibilities
- Participate in regular supervision.
- Attend all mandatory training.
- Participate annually identifying, developing and agreeing your own development plan with your Line Manager using the Trust Appraisal.
- Comply with all Trust policies, procedures and protocols.
- Carry out duties with due regard to the Trust’s Equal Opportunity Policy.
- Seek advice and support from Line Manager whenever necessary.
- Maintain professional conduct including appearance at all times.
Person specification
Qualifications/Training
Essential criteria
- English GCSE grade 9-2 (A*-E) or equivalent or high level of literacy skills demonstrated within application
- Competence based level 2 Qualification e.g. NVQ level 2 in business administration/customer service or equivalent admin experience
- Willingness to undertake any training or development relevant to the role
Knowledge, experience & expertise
Essential criteria
- Previous clerical, administrative and secretarial experience
- Literacy Skills
- IT skills
Desirable criteria
- Experience working in the NHS
- Understand the importance of record keeping
- Knowledge of Medical terminology
- Experience of EPR and Capacity Management
- Dealing with members of multidisciplinary teams
Communication & Relationships
Essential criteria
- Ability to work as a team member
- Ability to work in a busy environment
- Able to use own initiative
- Aware of own limitations/ level of competence
Desirable criteria
- Plan delegated workload
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Holly Latcham
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01422 224524
- Additional information
Matron Lorna Hewitt
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