Detailed job description and main responsibilities

Supporter engagement and care

·       Act as the first point of contact for fundraising enquiries to Calderdale and Huddersfield NHS Charity and deal with all queries appropriately.

·       Develop a pipeline and portfolio of internal and external contacts/relationships that will support the growth and ambitions of the charity.

·       Support and enable fundraisers, supporters and donors to achieve their fundraising ambitions.

·       Arrange cheque presentations and photo calls in conjunction with donors or community fundraisers and the relevant benefiting departments across the Trust.

Community fundraising and events

·       Be the first point of contact for all community-based fundraising and event enquiries.

·       Assist in the delivery of the fundraising events programme, ensuring that proposed activities adhere to Charity Law, fundraising regulations; are properly managed and evaluated, and that events deliver an acceptable return on investment.

·       Ensure charity led and third-party events are planned for in advance, including the event set up, take down, staffing and delivery of activities on the day.

·       Recruit, support and retain a range of volunteers and volunteer fundraising groups, encouraging volunteer-led fundraising activities and support for events.

·       Travel to and represent the charity at external events, to support community fundraisers or give talks/presentations to raise the profile of the charity and attract new supporters.

·       Where necessary, ensure the safe collection, transportation and depositing of donations made on or off site in accordance with standard procedures.

Communication and engagement

·       Seek and maximise opportunities to engage with the community across Calderdale and Huddersfield about to the charity, key campaigns and successes.

·       Work collaboratively with the Charity Marketing and Communications Assistant to provide rich and meaningful day-to-day content that will drive charity donations and increase awareness and involvement.

Promoting staff advocacy and engagement

·       Deliver presentations at staff events to raise awareness, understanding and support of the charity.

·       Recruit, support and retain CHFT Charity Champions to maximise engagement and support for CHFT Charity across the Trust.

·       Act as a charity ambassador across the Trust to raise awareness of the charity brand, encourage staff advocacy and support, and drive cultural change.

·       Provide training to colleagues at all levels on the work of the charity and the legal aspects of fundraising.

Finance

·       Ensure the Charity is adhering to finance policies, procedures and processes, and implement any changes where appropriate.

Administration

·       Maintain accurate records of all fundraising and events activity relating to the charity and ensure records are up to date.

·       Provide support for the Volunteer Services function in maintaining clear records of volunteers, volunteer activity and associated recruitment processes.

·       Manage the administration of the Charity Steering Group.

·       Assist in the on-going performance review of the charity, ensuring the charity is operating effectively, efficiently and complainant with legislation and law.

Research and development

·       Keep abreast of charity and fundraising law and developments, undertaking training and ensuring compliance with the Charities Act and the Institute of Fundraising’s Code of Practice.

·       Carry out research, analysis and evaluation to inform future fundraising, communications and marketing strategies, keeping abreast of new trends and what other local charities are doing.

·       Actively participate in training and development to further enhance your role and keep abreast of new fundraising, communications and marketing techniques.

Other duties

·       Contribute to team meetings and share ideas/learning to drive service performance and improvement.

·       Be aware and ensure compliance of relevant charity legislation, policies and procedures, Fundraising Regulator’s Codes of Practice and the latest GDPR regulations.

·       Undertake any other duties commensurate to the post as agreed with the Head of Charity and Voluntary Services, particularly those arising from the implementation of the fundraising strategy.

General requirements

·       Adhere at all times to the charity’s policies and procedures.

·       Ensure the effective and efficient use of the charity resources.

·       Ensure that all duties are carried out to the highest possible standard.

·       Be aware of the responsibilities with regard to health and safety, especially with regard to fundraising events.

·       Ensure that all data is handled in accordance with the General Data Protection Regulation and Data Protection Act 2018.

·       Respect the customs, values and spiritual beliefs of supporters, patients, carers and their relatives.