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Job summary

Main area
Ophthalmology
Grade
NHS AfC: Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
372-SURG1983
Employer
Calderdale and Huddersfield NHS Foundation Trust
Employer type
NHS
Site
Huddersfield & Calderdale
Town
Huddersfield
Salary
£47,810 - £54,710 per annum, pro rata
Salary period
Yearly
Closing
27/08/2025 23:59
Interview date
08/09/2025

Employer heading

Calderdale and Huddersfield NHS Foundation Trust logo

Ophthalmology service manager

NHS AfC: Band 7

Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. 

We are committed to recruiting to our values.  Leading One Culture of Care underpins our values by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care.  

We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require.

We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us.  Find out more - Why Choose CHFT?

Our Future Plans

The Department of Health and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come. To find out more, please visit https://future.cht.nhs.uk/


 

Job overview

Are you a Nurse or Allied Health Professional ready to take on an exciting new challenge in a fast-paced, innovative eye care service? 

Lead the Future of Eye Care at Calderdale Royal and Acre Mills! 
Join us as a dynamic leader shaping the delivery of cutting-edge ophthalmic nursing services across Calderdale Royal and Acre Mills Out-patient clinics. You’ll steer a talented nursing workforce, driving clinical excellence and innovation across a spectrum of eye care specialties. 

 

This role calls for a confident, compassionate leader who thrives in managing diverse teams, resolving conflict with grace, and uniting colleagues from varied perspectives toward shared goals. You’ll champion service improvements, ensuring patient-centred, modern, and safe care that meets national standards and Trust initiatives. 

 Bring your expertise in HR best practices and people management to support and empower your team, fostering a collaborative, inclusive environment where every voice matters. If you’re ready to influence, inspire, and make a lasting impact in ophthalmic nursing—this is the role for you! 

improvements and change initiatives to deliver modern, safe, and patient-centred care aligned with national targets and Trust policies. The role requires effective conflict resolution skills and the ability to collaborate across diverse teams, bringing together different perspectives for a common purpose. 

 

Main duties of the job

  • Responsible for the day-to-day management of Ophthalmology out-patient services provided by clinical staff and Ophthalmic nursing provision at an operational level.  

  • Provide positive leadership within the Ophthalmic nursing team, which is flexible and responds to change.  

  • Development of a team, which is motivated and empowered to contribute to the development and delivery of Ophthalmic services.  

  • Development of a team where potential is recognised and development of skills and knowledge are encouraged in line with service and individual needs. 

  • Presence of an enthusiastic dynamic and motivated role model, prompting delivery of best clinical practice providing safe clinical advice as required. 

  • Understanding of operational pressures, waiting list targets, referral to treatment pathways, managing change and service improvement along with budgetary controls. 

  • Improvement and maintenance of patient quality and delivery of service ensuring a focus to improve patient experience.  

Working for our organisation

CHFT is an integrated Trust of 6,500+ colleagues providing hospital and community services to patients and communities across Calderdale and Kirklees.  We are rated as ‘Good’ by the Care Quality Commission, are a top performing Trust for Elective Recovery, Emergency and Cancer Care and widely acknowledged as a national digital lead when it comes to caring for people across our local and regional systems.  

Our people are at the core of everything we do, hence our commitment to One Culture of Care. Our focus is to care for and support each other in order to provide outstanding compassionate care to our patients.  That is why we are looking for an inclusive collaborative, creative, innovative and compassionate leader to join us in this role.

Detailed job description and main responsibilities

  • Responsibility for clinical leadership for all Ophthalmic nurses and Healthcare support workers. 

  •  Responsible for advancing clinical practice at all levels. Ensuring that clinical teams demonstrate best practice and guidelines are available and adhered to within the department.  

 

Professional Duties  

 

  • To work within Trust policy and procedure guidelines and ensure that these are adhered to by the team.  

  • Work within codes of professional practice.  

  • To facilitate and lead the team in a positive flexible and strategic manner. 

  • Present a dynamic, innovative and enthusiastic role model, providing leadership guidance and advice on strategic, operational and professional issues.  

  • To empower and motivate team members to maximise their knowledge, skills and expertise including Ophthalmic extended roles. 

  • Devise, review and support the implementation of policies related to nursing clinical practice and patient care.  

 

Managerial Duties - have experience in 

 

  • leading and implementing workforce change 

  • Can demonstrate a successful track record of improving team performance - implementing (and sustaining) programmes of improvement. 

  • Setting objectives and processes for monitoring performance and delivery at team and individual level 

  • Dealing with conflict and disagreement within teams 

  • A strong collaborator – able to bring people together from different perspectives and opinions - working together for a shared purpose 

  • Effective influencer – able to deliver persuasive arguments, maintain professional respect and acknowledging difference 

  • takes an inclusive and compassionate approach – has experience of leading and managing diverse teams 

  • familiar with HR policies and practices – has supported staff through effective line management and good people practice  

  • Participate in and support the implementation of service improvement and transformation projects within Ophthalmic services, nursing care and extended roles.  

  • To assist in the prompt resolution of complaints. To participate in the investigation of incidents/complaints as required, including preparing detailed reports/letters to complainants.  

  • Undertake Appraisals for Ophthalmic team members. 

  • Lead on the recruitment and selection of staff in line with Trust policy.  

  • Attend and participate in meetings as required including providing feedback and disseminating information as appropriate 

  • Utilise information systems to plan and forecast future needs and ensure appropriate action 

  • Monitor sickness, absence and competence issues, and implement Trust policies e.g. managing ill health, capability. 

  • Ensure systems are in place for risk assessment and minimisation, including promoting a ‘no blame’ culture in order that incidents and near misses are reported. 

Person specification

QUALIFICATIONS / TRAINING

Essential criteria
  • Recognised healthcare professional qualification
Desirable criteria
  • Evidence of postgraduate study and continuous professional development
  • Formal leadership training, management qualification or working towards
  • Recognised teaching qualification or working towards

KNOWLEDGE, EXPERIENCE & EXPERTISE

Essential criteria
  • Demonstrable experience in leading clinical teams in a secondary care or outpatient setting
  • Experience in service development or quality improvement within a clinical environ-ment
  • Experience in change management and implementing service improvements
  • Understanding of governance, risk, and patient safety frameworks
  • Familiarity with HR policies and procedures relevant to NHS or equivalent healthcare settings
Desirable criteria
  • Ability to support and develop research skills and promote evidence-based practice
  • Experience in using workforce planning, skill mix analysis and roster design to meet service demands
  • Up-to-date knowledge of ophthalmic clinical practices, patient pathways, and national targets
  • Ability to support and develop research skills and promote evidence-based practice

COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)

Essential criteria
  • Ability to establish clear, positive, and credible leadership both professionally and managerially
  • Ability to manage and resolve conflict constructively
  • Demonstrated achievement in financial and business planning, budget management, and waiting list oversight
  • Excellent communication skills – verbal and written
  • Ability to work collaboratively with multidisciplinary teams
  • Commitment to maintaining a learning environment and supporting development for all staff grades
  • Inclusive and compassionate approach to team management
  • Ability to influence and build professional relationships
  • Line management experience, including supervision, appraisals, and performance management
Desirable criteria
  • Experience in cross-site service management or coordination across multiple clinics
  • Advanced knowledge of electronic patient record systems and data analysis tools
  • Knowledge and understanding of writing business cases to support service development and transformation

Employer certification / accreditation badges

Trust IDApprenticeships logoAge positiveCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthAccredited Menopause Friendly Employer

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Emma Griffiths
Job title
Clinical manager Orthoptics and Optometry
Email address
[email protected]
Additional information

Corinna Hampshire

Matron 

[email protected]

 

 

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