Job overview

To work as part of the ward or department team in providing compassionate care to patients, service users, carers and families. This is a pivotal role that is essential in providing care and support to patients and service users through direct and indirect care, working within clearly defined limits and attainment of agreed competence.

Be able to work without constant direct supervision using initiative within the level of competence for the post.

Act as a role model at all times, reflecting the Trust values and behaviours and delivering high standards of care. Be self-aware and open to receive and learn from feedback.

Act as an advocate on behalf of patients and service users, recognising, respecting and responding to the diverse needs of our population.

Main duties of the job

Patient Care Duties

• Under the direction of the Registered Healthcare Professional, provide high quality personalised care in accordance with agreed local and national standards using a wide range of skills.

• Achieve and maintain core and specific competencies as per HCSW Development pathway and agreed by manager.

• Participate in the admission, transfer and discharge of patients under the direction of the Registered Nurse.

• Assist in all aspects of personal hygiene and toileting needs of patients.

• Assist with the service of meals and support patients who may need assistance with eating and drinking in line with their plan of care.

• Assist with the safe moving, handling and mobilisation of patients ensuring that care plans are followed to minimise risk.

• Communicate effectively with kindness, warmth and compassion recognising when there are barriers to communication where support may be required.

• Act as a patient and staff advocate, escalating concerns and challenging poor behaviour or practice appropriately.

• Maintain accurate records of care within area of responsibility.

Working for our organisation

CHFT is an integrated Trust of 6,500+ colleagues providing hospital and community services to patients and communities across Calderdale and Kirklees.  We are rated as ‘Good’ by the Care Quality Commission, are a top performing Trust for Elective Recovery, Emergency and Cancer Care and widely acknowledged as a national digital lead when it comes to caring for people across our local and regional systems.  

Our people are at the core of everything we do, hence our commitment to One Culture of Care. Our focus is to care for and support each other in order to provide outstanding compassionate care to our patients.  That is why we are looking for an inclusive collaborative, creative, innovative and compassionate leader to join us in this role.