Job summary
- Main area
- SPA/Switchboard
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 173-39225-ACUTE-A
- Employer
- Leeds and York Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- The Becklin Centre
- Town
- Leeds
- Salary
- £24,937 - £26,598 Per Annum
- Salary period
- Yearly
- Closing
- 01/10/2025 23:59
Employer heading

Support Service Secretary
Band 3
Job overview
An exciting opportunity has arisen, as we are looking for an enthusiastic candidate to provide secretarial and administrative services for the SPA/Switchboard Service. This is a full-time post working over three or four days/nights per week (11 hour shifts) over 7 days.
The successful applicant will need to be highly motivated, positive, and able to work under pressure, often managing varying admin tasks. There is an expectation that they will be able to work as part of a team and individually using their own initiative.
The post is based around operating the Trusts Switchboard and completing referrals to Mental Health Services within the Trust. You will be expected to support the day-to-day functioning of the service, as described in the Main Duties section of this advertisement.
Main duties of the job
We need someone with excellent secretarial skills, who is adept at dealing with the challenges thrown up by supporting a busy service.
You must be willing to work flexibly within a challenging environment and be able to demonstrate good written and verbal communication, inter-personal, and administration skills.
Responsibilities include, covering the Trusts Switchboard, inputting referrals to mental health services, supporting the Crisis Assessment Service with answering calls on the main referral line, covering a busy reception, minute taking of team meetings, managing email inboxes, ordering supplies, and other ad hoc tasks.
You will have good IT skills with experience of MS Word, Excel, and PowerPoint. The successful post holder will also be expected to provide cover for colleagues at short notice if required.
Working for our organisation
The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.
There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.
We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.
Applicants should be aware that any individual requiring a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only (this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.
Detailed job description and main responsibilities
To find out more about the key responsibilities and the specific skills and experience you’ll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading.
So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply.
Person specification
Experience
Essential criteria
- Proven secretarial skills and experience of dealing with members of the general public
- Experience of working as part of a multi-disciplinary team and the ability communicate effectively with both work colleagues and service users
- Previous experience of audio typing
Knowledge
Essential criteria
- Knowledge of Information Governance
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Charlie Marshall
- Job title
- .
- Email address
- [email protected]
- Telephone number
- 0113 8556812
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