Job overview

The Yorkshire Ambulance Service (YAS) is seeking an experienced Line Manager to lead and support our Ambulance Vehicle Preparation (AVP) Supervisors and Operatives across various locations throughout the Yorkshire and Humber region.

In this pivotal role, you will ensure the delivery of a high-quality AVP service across the Trust. Reporting directly to the AVP Deputy Manager, you will provide primary frontline support, overseeing geographical service provision, logistics, operational staffing, and training. You will also be responsible for estates defect reporting, sickness absence management, and staff appraisals, while deputising for the Deputy Manager when required.

Working Pattern & Requirements

• Rota-Based: This role requires flexibility to cover management duties and assist in the operational running of AVP sites when supervisory cover is unavailable.
• Shifts: While some day shifts are required, the role is predominantly evening and night work.

·       A driving license with category C1 IS ESSENTIAL - You will be required to confirm within your application that you hold a full C1 Category on your driving license which must also be valid in the UK.

Main duties of the job

As a leader within the AVP department, you will monitor performance against key indicators, including productivity, quality, and compliance. We are looking for a manager who leads with a supportive and creative approach, empowering team members to contribute to service improvements.

Key responsibilities include:

• Performance Management: Analysing team data (e.g., vehicles prepared per shift, audit scores, and cost-efficiency) to implement corrective and developmental actions.
• Team Leadership: Conducting yearly appraisals, monthly 1-to-1s, and managing employee relations or incident investigations.
• Operational Excellence: Identifying risks to vehicle preparation, producing dynamic risk assessments, and ensuring adherence to business continuity plans.
• Stakeholder Engagement: Building strong relationships across A&E Operations, Fleet Services, Estates, and Medical Devices to ensure seamless service delivery.
• Communication: Handling complex or sensitive conversations with compassion and tact, ensuring YAS values are embedded in every interaction.

Working for our organisation

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.

We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.

Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

Benefits:
•    Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
•    27 days annual leave, increasing to 33 with service.
•    Contributory Pension.
•    NHS Discounts including shops, restaurants, gyms etc.
•    Car lease and other salary sacrifice schemes (salary dependent) 
•    Dedicated employee assistance and counselling service.
•    Opportunities for research participation, career progression and ongoing development.
•    Well respected, committed and supported staff networks for our workforce.