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Job summary

Main area
Administration
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
174-EPRR&SOA-130825
Employer
Yorkshire Ambulance Service NHS Trust
Employer type
NHS
Site
Operational Support Unit
Town
Leeds
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
01/09/2025 23:59

Employer heading

Yorkshire Ambulance Service NHS Trust logo

EPRR and Special Operations Administrator

Band 3

Job overview

An exciting opportunity has arisen within the Emergency Preparedness, Resilience and Response (EPRR) and Special Operations department for a proactive and motivated Administrator to join our dynamic team.

We are seeking an individual who is enthusiastic, self-motivated, and thrives in a team environment. The successful candidate will play a key role in supporting the department’s operations, often working under pressure and managing multiple priorities. You will need to demonstrate excellent organisational skills, the ability to work independently, and a flexible approach to changing demands.

This is a fast-paced and rewarding role where no two days are the same. If you are looking for a challenge and want to contribute to a team that plays a vital role in emergency preparedness and response, we would love to hear from you.

Interviews for this position will be held on the 8th September 2025.

Main duties of the job

The successful candidate will be responsible for delivering confidential and comprehensive administrative support to the EPRR and Special Operations team. Key daily duties include:

  • Providing a welcoming and professional point of contact for internal and external enquiries, ensuring a helpful and friendly service that reflects the department’s corporate image.
  • Managing correspondence, including emails, phone calls, and documentation, with discretion and efficiency.
  • Maintaining accurate records and filing systems, both electronic and paper-based, in line with organisational policies.
  • Supporting meetings and events by preparing agendas, taking minutes, and circulating papers in good time. 
  • Handling multiple tasks and priorities, often under pressure, while ensuring deadlines are met and workloads are balanced.
  • Working independently within defined policies and procedures, and responding to tasks assigned by the EPRR and Special Operations Coordinator or Senior Management Team. 
  • Contributing to a resilient and robust administrative function, helping the department operate smoothly and effectively.

This role requires someone who is organised, adaptable, and confident in managing competing demands in a busy environment. 

Working for our organisation

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.

We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.

Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

Benefits:

  • Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
  • 27 days annual leave, increasing to 33 with service.
  • Contributory Pension.
  • NHS Discounts including shops, restaurants, gyms etc.
  • Car lease and other salary sacrifice schemes (salary dependent)
  • Dedicated employee assistance and counselling service.
  • Opportunities for research participation, career progression and ongoing development.
  • Well respected, committed and supported staff networks for our workforce.

Check out our YAS One Team Simulation!

https://www.nwyhelearning.nhs.uk/elearning/yorksandhumber/yas/yasoneteam/index.html 

Detailed job description and main responsibilities

For a detailed overview of the main responsibilities associated with this role, please refer to the attached job description.

Person specification

Essential

Essential criteria
  • Educated to NVQ Level 3 and or able to demonstrate the equivalent level of experience, Regarded as: o Proven experience of administrative work in a large or complex organisation
  • Ability to prioritise tasks and manage conflicting demands on time and resources to deliver objectives
  • Microsoft Office programs including Word, Outlook and Excel
  • Able to organise and maintain effective spreadsheets and records
  • Works effectively as part of a team
Desirable criteria
  • Able to travel independently throughout YAS

Employer certification / accreditation badges

Trust IDVeteran AwareApprenticeships logoDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodDisability confident employerThe Learning Awards - Apprenticeship ProgrammeArmed Forces Covenant Bronze AwardHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sam Andrews
Job title
Assistant EPRR Manager
Email address
[email protected]
Telephone number
07484594794
Additional information

additional contact information Simone Mulcahy, [email protected]

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