Job vacancy: Senior Technical Specialist - Infrastructure Operations, NHS England, Leeds / Exeter

Job summary

Main area: Infrastructure Services
Grade: NHS AfC: Band 8a
Contract: Fixed term: 12 months (Until 31 October 2026 - Secondment only for current NHS Employees.)
Hours: Full time - 37.5 hours per week (May be required to join an on-call rota and work unsociable hours as and when required, (subject to preplanning and management approval))
Job ref: 990-TDD-IT-19113-E

Employer: NHS England
Employer type: NHS
Site: Wellington Place/ Hexagon House
Town: Leeds / Exeter
Salary: £62,929.70 - £70,830.66 per annum (this includes a RRP payment of 13%)
Salary period: Yearly
Closing: 28/12/2025 23:59

Senior Technical Specialist - Infrastructure Operations

NHS AfC: Band 8a

Our Organisation

The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.

As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.

As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

We are an accredited Living Wage Employer which means that every colleague working for our organisation and third-party contractors will earn a real Living Wage. We are one of over 15,000 organisations, who voluntarily chose to pay the real Living Wage.

Detailed job description and main responsibilities

The post of Senior Technical Specialist has been awarded a Recruitment and Retention Premia (RRP) in response to current labour market conditions. In recognition of this, the role attracts an additional monthly RRP payment equal to 13% per annum.

Please be aware that RRP is non-contractual and subject to review.

To meet National Security Vetting requirements, SC clearances require 5 years continuous UK residency. In certain cases, this can be reduced to three years continuous UK residency, with additional overseas checks for the previous two years.

Candidates who were posted abroad for service with HM Government, Armed Forces or within a UK government role - will still be considered.

Please make sure you meet these requirements before applying for this role. You don’t need to have security clearance level already, however, failure to achieve the requirements for security clearance level after offer, will result in the job offer being withdrawn.’

For further advice please check https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels#security-check-sc.’

For further information on National Security Vetting please check National security vetting: clearance levels - GOV.UK, information on the Security Vetting and Clearances Intranet page or contact [email protected].

You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.

Secondments

Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

Person specification

Knowledge & Experience

Essential criteria

Significant experience of working in a high-pressure enterprise scale environment using ITIL Release, Change, Configuration, and Incident management processes
Significant understanding of business continuity procedures and solutions
Demonstrable understanding and knowledge of both Microsoft Windows and Linux / UNIX environments
Demonstrable understanding and knowledge of both on-premises and cloud environments and platforms

Skills

Essential criteria

Effective time management when working on daily workloads and adherence to project timescales
Structured approach to troubleshooting and fault-finding including root cause analysis
Experience in gathering, understanding, negotiating and documenting customer requirements
Experience in creating detailed design documentation in support of physical, virtual and cloud-based services supporting the following technologies; HP, Cisco UCS Blade and rack-mounted server hardware, EMC SAN technology including VNX and Data Domain, Windows Server family, VMware ESX Server/Virtual Centre, TCP/IP/DNS/DHCP/WINS Network and Active Directory

Qualifications

Essential criteria

Educated to master’s degree level or equivalent work experience
ITIL Foundation Qualification or equivalent work experience
Cloud Foundation certificate

Our commitments to you

We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We strive to ensure our people feel trusted, valued and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that. We welcome your talent and enthusiasm irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro-divergent.

We welcome applications from disabled candidates. If you meet all the essential criteria, you will be guaranteed an interview.

Your application is your opportunity to demonstrate to us how you meet the requirements of the role. Whilst we appreciate that you may have had support with your application (e.g., using AI technology or guidance from a trusted individual), it’s important that the information contained within your application reflects your own knowledge, skill, and experience and we trust that you apply on that basis.

If applying for this role on a secondment basis, please make sure you have obtained prior agreement from your current line manager to apply for this position.

Please note that we currently do not accept applications via recruitment agencies.

To comply with the HM Government Functional Standard GovS 007, and specifically the Personnel Security Standards 2024, individuals employed or contracted by NHS England may be required to undergo a Baseline Personnel Security Standards check, dependent on the role.

The NHS Business Services Authority is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.

If you have applied via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.

You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any emails sent to us via NHS Jobs. If you have a query relating to your application, please contact the recruitment team on [email protected] or 0300 330 1369. You can view our Privacy Notice here.

NHS England