Job summary
- Main area
- Healthcare Support Worker
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Shift work)
- Job ref
- 847-RM-25-V629
- Employer
- Spectrum Community Health CIC
- Employer type
- Public (Non NHS)
- Site
- HMP Liverpool Healthcare Department
- Town
- Liverpool
- Salary
- £24,625 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 14/07/2025 23:59
Employer heading

Healthcare Support Worker - HMP Liverpool
NHS AfC: Band 3
Job overview
If you are an existing Healthcare Assistant or Support Worker with experience in hospitals, primary care or the community we are interested to hear from you.
Healthcare services in HMP Liverpool have undergone transformational changes in the last 12 months and we are looking for individuals who are passionate about providing exceptional care for a vulnerable population group.
On a daily basis you would be on shift with a large team of clinicians, working together to meet the health care needs of approximately 1000 patients.
You may find yourself providing inpatient care on our specialist inpatient unit, running phlebotomy & ecg clinics, providing close monitoring of patients stabilising from drug & alcohol use, assessing new arrivals in our reception department, undertaking health promotion tasks or supporting with medication rounds.
Working in a Prison environment is a unique experience. All candidates shortlisted for interview will have the opportunity to visit the site, where I'm sure many of your intial impressions would be challenged. Healthcare at HMP Liverpool is delivered in a purpose built healthcare department, with all of the equipment and resources you would expect to find in outpatient clinics in the community.
If you are ready for a new challenge & enjoy working in a fast paced but supportive environment then you would do well at HMP Liverpool!
Main duties of the job
Assisting with medication administration.
Clinical support worker led clinics such as NHS Health checks, Phlebotomy, ECG and QOF related reviews
Supporting registered nurses in delivering emergency care as well as assessing and reviewing patients
Blood borne virus and sexual health screening
First and second night initial reception screening
Health promotion duties.
Supporting patients with substance misuse needs and monitoring them during their early days in custody.
Support registered nurses to manage and monitor patients with long term health conditions.
Supporting patients needs on the inpatient unit including personal care, diet and fluid monitoring, daily observations, pressure area care etc.
Working for our organisation
BE THE DIFFERENCE IN HEALTHCARE
Join our team
We’re looking for passionate individuals to join our diverse and innovative team.
We are seeking an experienced healthcare professional looking for a new challenge
- Access to NHS Pension
- Annual leave on your Birthday
- Welcome payment for some posts
- Refer a friend scheme
- Training and Development opportunities
- Flexible Working
- Access to Employee Assistance and Health and Wellbeing programmes
- Up to 33 days annual leave
We have an ambition to become a truly lived experience inclusive employer, changing how we approach staff experience and value personal stories our colleagues bring with them.
We welcome applications from everyone, including applicants with lived experience, those who belong to LGBTQIA+ Community and are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and Asexual, people with a disability, neurodivergent applicants and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
Spectrum Community Health CIC provides a range of award-winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not-for-profit social enterprise and Community Interest Company our focus is centred on people – our patients, service users, staff and partners.
Detailed job description and main responsibilities
- NVQ Level 3 in Health and Social Care or equivalent experience.
- Experience of working with people with complex health needs. Knowledge of health of primary care, mental health and addiction support and an ability to work across these areas under supervision. Knowledge of nursing procedures and practices.
- Ability to work on own and as part of a team. Able to problem solve and use initiative Effective interpersonal skills Adaptable and able to deal with changing work priorities and demands Demonstrate resilience and positive attitudes
Desirable criteria
- Previous experience of using or accessing mental health services or caring for someone who has accessed services. Knowledge or experience of working within a prison environment. Experience of work in a multi-disciplinary team setting. Experience in Accident and Emergency settings
- Good patient assessment skills - knowledge of signs and symptoms of a range of mental and physical disorders and its effects on individuals. phlebotomy procedures Ability to undertake ECG’s Experience in wound care and wound management Experience in monitoring and support with the management of long term conditions
Person specification
Education
Essential criteria
- NVQ level 3 in health and social care or equivalent experience
- OR NHS Care Certificate or relevant clinical experience.
- OR Student studying final year of the Registered Nursing Degree
Experience
Essential criteria
- Demonstration of experience of working with people with complex health needs, in a health or social care setting.
- Knowledge of nursing standards gained through qualification or equivalent experience.
- Experience of nursing practice and clinical procedures
- Understanding and application of confidentiality
Desirable criteria
- Knowledge or experience of working within a prison or secured environment setting
- Experience of work in a multidisciplinary team setting.
- Experience in responding to emergency situations
- Experience in using SystmOne
Skills
Essential criteria
- Well-developed verbal and written communication skills.
- The ability to work effectively as part of a team, maintaining effective working relationships and mitigating conflict.
- The ability to complete tasks under delegated responsibility and ability to escalate concerns to senior clinical staff as appropriate
- Promote and support patients to manage own mental and physical needs
Desirable criteria
- Good patient assessment skills - knowledge of signs and symptoms of a range of effects on individuals.mental and physical disorders and its
- Extended scope of practice e.g., Phlebotomy, ECG etc
- Experience in simple wound care management
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Katherine Pickard
- Job title
- Integrated Primary Care & SMS Manager
- Email address
- [email protected]
- Telephone number
- 0151 530 4030
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