Job vacancy: Practice Learning Facilitator, NHS England, Manchester

Job summary

Main area: Pharmacy
Grade: NHS AfC: Band 6
Contract: Fixed term: 12 months (until 31 October 2026 - Secondment only for current NHS employees)
Hours: Full time - 37.5 hours per week
Job ref: 990-NW-16934-E

Employer: NHS England
Employer type: NHS
Site: 3 Piccadilly Place
Town: Manchester
Salary: £38,682 - £46,580 per annum
Salary period: Yearly
Closing: 16/09/2025 23:59

Practice Learning Facilitator

NHS AfC: Band 6

Our Organisation

The NHS is building a culture that is positive, compassionate and inclusive – and we all have our part to play.

As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.

As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

We are an accredited Living Wage Employer which means that every colleague working for our organisation and third-party contractors will earn a real Living Wage. We are one of over 15,000 organisations, who voluntarily chose to pay the real Living Wage.

Detailed job description and main responsibilities

Applicants should be registered pharmacy professionals, will need significant prior experience in developing and delivering training and must have strong presentation and training delivery skills. The applicant should be able to work to a high level, working both independently but also engaging others in the team and be able to work at both a local and regional level.

Applicants must be able to demonstrate all essential requirements as listed in the job description.

You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents.

Secondments

Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application.

Person specification

Qualifications

Essential criteria

Pharmacy Technician, registered with General Pharmaceutical Council (GPhC)
BTEC Level 3 Diploma in Pharmaceutical Science, NVQ Level 3 Pharmacy Services Skills (or equivalent qualification), plus experiential learning/ education to degree level or equivalent
Specialist knowledge/awareness of pharmacy practice across all sectors

Desirable criteria

Supervisory / Management training/equivalent experience
Training and development qualification to support learning in the workplace

Knowledge and experience

Essential criteria

Experience of working in a senior pharmacy educator role, with evidence of planning and delivering Pharmacy Technician and Support Staff training programmes and projects on time and within budget where impact of delivery extends beyond own area of work, externally to NHS England, e.g. working together with NHS Trusts, Community Pharmacy and within Further Education institutions
Staff supervision of a team or group of learners

Desirable criteria

Experience of reviewing /gathering information to support reports/ recommendations for change
Experience of managing training placements/assessing staff
Highly developed skills in teaching and assessing students
Good understanding of quality assurance principles

Skills Capabilities & Attributes

Essential criteria

Encourages effective communication between pharmacy stakeholders, across all sectors whilst proactively seeking out different styles and methods of communication to assist longer terms needs and aims
Ability to prioritise own work effectively
Handling and maintaining large volumes of data, on own initiative without direct supervision
Responds positively and flexibly to differing workloads and priorities. This may be as a result of changing national and local policies

Desirable criteria

Provide and receive sensitive or contentious information and support the dissemination of such information to a wide range of differing groups both within and external to pharmacy networks/stakeholders at a senior level. Such information may include student details, financial statements and course evaluation. This involves frequent use of a high level of interpersonal and communication skills to aid interpretation and understanding and context application of such information to a varying level of seniority
Experience of creating and giving presentations to a varied group of internal and external stakeholders conveying complex concepts and where challenge is likely. This includes; Chief Pharmacists, Chief Pharmacy Technicians, Education and Training Pharmacy Technicians along with Pharmacy networks across all sectors within pharmacy. Challenges may arise due to localised service needs and availability of resources to support education and training within their organisation.
Ability to think strategically, laterally and analytically, supporting the development of partnerships with a range of internal and external stakeholders and maintains these. These would include pharmacy colleagues across the North West, NHS Trusts, Community Pharmacy, GP Practices, Integrated Care Systems, local pharmacy workforce groups along with a range of pharmacy education and training providers

Values and Behaviours

Essential criteria

Leads by example, actively acts as a role model in own behaviour and fosters an inclusive culture. Interprets equality, diversity and rights in accordance with legislation, policies, procedures and good practice
Willing to travel in order to undertake role.

Desirable criteria

Constructively challenges and accepts constructive challenge from others, e.g. both internal and external stakeholders across pharmacy sectors
Empowered and enabled to deliver; a self-starter, able to complete project tasks, under limited supervision
Calm and effective under pressure
Uses plain language when carrying out duties
Driven by the needs of patients and service users

Our commitments to you

We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We strive to ensure our people feel trusted, valued and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that. We welcome your talent and enthusiasm irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro-divergent.

We welcome applications from disabled candidates. If you meet all the essential criteria, you will be guaranteed an interview.

Your application is your opportunity to demonstrate to us how you meet the requirements of the role. Whilst we appreciate that you may have had support with your application (e.g., using AI technology or guidance from a trusted individual), it’s important that the information contained within your application reflects your own knowledge, skill, and experience and we trust that you apply on that basis.

If applying for this role on a secondment basis, please make sure you have obtained prior agreement from your current line manager to apply for this position.

Please note that we currently do not accept applications via recruitment agencies.

To comply with the HM Government Functional Standard GovS 007, and specifically the Personnel Security Standards 2024, individuals employed or contracted by NHS England may be required to undergo a Baseline Personnel Security Standards check, dependent on the role.

The NHS Business Services Authority is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.

If you have applied via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.

You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any emails sent to us via NHS Jobs. If you have a query relating to your application, please contact the recruitment team on [email protected] or 0300 330 1369. You can view our Privacy Notice here.

NHS England