Job vacancy: Forecasting and Capacity Planning Co-ordinator, Yorkshire Ambulance Service NHS Trust, Wakefield

Job summary

Main area: Administrative Services
Grade: NHS AfC: Band 5
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 174- F&CPCoord-240326

Employer: Yorkshire Ambulance Service NHS Trust
Employer type: NHS
Site: Springhill 1
Town: Wakefield
Salary: £31,049 - £37,796 Per annum
Salary period: Yearly
Closing: 12/04/2026 23:59

Forecasting and Capacity Planning Co-ordinator

NHS AfC: Band 5

Detailed job description and main responsibilities

Core Responsibilities:

To analyse all capacity and demand components using appropriate techniques and tools, interpreting the outcomes, preparing reports, and providing solutions to facilitate operational decision making
To provide statistical analysis and insight to support the impact assessment of change, and specifically, forecasting and scheduling effectiveness
To use feedback from operations to support recommendations for ongoing process improvement and stronger, more value-adding engagement
To engage with all members of the IUC Workforce team to ensure a fully joined-up coherent approach to delivering the resource planning cycle

If successful at the shortlisting stage you will be invited for an assessment and interview at our Wakefield Call Centre. Date to be confirmed.

We reserve the right to close the vacancy early after a review of the number of submitted applications.

Person specification

Skills / Competencies

Essential criteria

Expert computer knowledge including the use of spreadsheets / databases / complex macros (Access / Advanced Excel)

Qualifications / Knowledge

Essential criteria

Educated to GCSE (or equivalent) Standard at Grade C or above in Mathematics and English or relevant training and experience to an equivalent level in within an operational workforce planning role covering

Experience

Essential criteria

Resource, scheduling, capacity planning and / or demand analysis experience
Previous experience using forecasting and capacity and budgeting planning systems, developing clear and concise workforce information reports with statistical analysis
Previous experience within workforce planning, developing clear and concise workforce information reports with statistical analysis
Experience of forecasting / capacity planning within an operational environment

Personal/Other

Essential criteria

Work without direct supervision seeking guidance where appropriate
Use own initiative and act independently planning own work schedule and on occasion that of more junior staff

Yorkshire Ambulance Service NHS Trust is committed to having a diverse and inclusive workforce which reflects the communities and patients we serve across the Yorkshire region. Our ambition is to work together to promote a more inclusive environment, which attracts candidates from all sections of the community and signals our commitment to embracing diversity and promoting inclusivity.

As an inclusive organisation we welcome applicants irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We particularly encourage applications from people who are underrepresented within our sector, including people with lived experienced from Black, Asian and minority ethnic backgrounds, people from the LGBT+ community, people with caring responsibilities and people with disabilities. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process, for applicants who meet the essential criteria for the job vacancy, and consideration of reasonable adjustments for people who have a disability under the “Disability Confident Scheme”.

Please note that the salary range stated in advertisements is calculated on a pro-rata basis if the vacancy is part-time. For zero-hours/bank worker positions, this is calculated on an hourly basis.

Please note that certain benefits may differ for zero hours (bank) workers, including annual leave entitlement which is calculated in line with Working Time Directive regulations.

Disclosure and Barring Service

Yorkshire Ambulance Service NHS Trust is committed to safeguarding & promoting the welfare of children & vulnerable adults. Many of our posts are subject to a Disclosure & Barring Service check (DBS). Should this position be subject to a DBS check the cost will be recovered from your salary as a one-off payment. Currently the charges made by the Disclosure and Barring Service (incl. application fee) are £54.40 for an enhanced check and £26.40 for a standard check.

Any correspondence regarding an application will be sent electronically via the Trac Jobs Website to the email address that was provided at the time of the application. It is important, therefore, that you read your emails on a regular basis and respond as necessary.

Please note, the selection processes at Yorkshire Ambulance Service are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of Artificial Intelligence (AI) in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.

Our values underpin everything we do and how we do it; Kindness, Respect, Teamwork, Improvement.