Job vacancy: Ancillary Administrator, Yorkshire Ambulance Service NHS Trust, Wakefield

Job summary

Main area: Ancillary Administration Assistant
Grade: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week (Monday to Friday 08:00 - 16:00)
Job ref: 174-AA-050825

Employer: Yorkshire Ambulance Service NHS Trust
Employer type: NHS
Site: Yorkshire Ambulance Service Logistics Depot
Town: Wakefield
Salary: £24,937 - £26,598 Per annum
Salary period: Yearly
Closing: 26/08/2025 23:59

Ancillary Administrator

Band 3

Detailed job description and main responsibilities

· To establish and develop good working relationships at all levels and in all disciplines throughout the trust as appropriate to facilitate the roles of the department.

· Assume responsibility for keeping oneself informed of developments with the Trust.

· Key Relationships with Estates Staff, Contractors, Suppliers and NHS Trust Staff.

· Promote and protect the equality, diversity and rights of others and assist in the promotion of a fair and just culture by being open, honest, supportive and respectful to others.

· Contributing to the development of and improvement of efficient and effective office and administrative systems.

· Act as the focal point for the co-ordination of information to support the Estates function and other specified areas within logistics.

· Provide information to FM and Project and Property Managers as required.

· Demonstrate a commitment to personal and professional development to ensure that quality standards are maintained.

· Arrange and attend meetings as appropriate to take minutes for FM and Project and Property Management Team.

· Act of Estates lead and administrator for the YAS Intranet PULSE App.

· Receive incoming telephone calls, manage queries or take messages as appropriate.

· Work with the Property and Project team to pursue quotes and complete any administration work required.

· Update and report back to clients and contractors on job/projects progress and completion.

· Log calls/jobs on the helpdesk database utilising helpdesk software. Calls/jobs may be received by telephone, facsimile, email or in person.

· Communicating with staff on site of impending works and providing notices in advance.

Person specification

Qualifications / Knowledge.

Essential criteria

Understand and have experience with all Microsoft packages e.g. Word, Powerpoint, Excel
English and Maths to a GCSE / functional Skills level 2 standard

Experience

Essential criteria

Administration experience working within a busy office environment

Skills / Competencies

Essential criteria

Ability to work alone, using own initiative dealing with a number of issues in accordance with written procedures and prioritise workload
Ability to communicate effectively with individuals at all levels of seniority, internally and externally

Personal/Other

Essential criteria

Ability to build productive working relationships with colleagues at all levels of an organisation
Demonstrates resilience, confidence and self-belief when working to strict deadlines

Yorkshire Ambulance Service NHS Trust is committed to having a diverse and inclusive workforce which reflects the communities and patients we serve across the Yorkshire region. Our ambition is to work together to promote a more inclusive environment, which attracts candidates from all sections of the community and signals our commitment to embracing diversity and promoting inclusivity.

As an inclusive organisation we welcome applicants irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We particularly encourage applications from people who are underrepresented within our sector, including people with lived experienced from Black, Asian and minority ethnic backgrounds, people from the LGBT+ community, people with caring responsibilities and people with disabilities. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process, for applicants who meet the essential criteria for the job vacancy, and consideration of reasonable adjustments for people who have a disability under the “Disability Confident Scheme”.

Please note that the salary range stated in advertisements is calculated on a pro-rata basis if the vacancy is part-time. For zero-hours/bank worker positions, this is calculated on an hourly basis.

Please note that certain benefits may differ for zero hours (bank) workers, including annual leave entitlement which is calculated in line with Working Time Directive regulations.

Disclosure and Barring Service

Yorkshire Ambulance Service NHS Trust is committed to safeguarding & promoting the welfare of children & vulnerable adults. Many of our posts are subject to a Disclosure & Barring Service check (DBS). Should this position be subject to a DBS check the cost will be recovered from your salary as a one-off payment. Currently the charges made by the Disclosure and Barring Service (incl. application fee) are £54.40 for an enhanced check and £26.40 for a standard check.

Any correspondence regarding an application will be sent electronically via the Trac Jobs Website to the email address that was provided at the time of the application. It is important, therefore, that you read your emails on a regular basis and respond as necessary.

The Yorkshire Ambulance Service Trust reserves the right to close adverts before the published closing date due to high volumes of applications received.

Please note, the selection processes at Yorkshire Ambulance Service are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of Artificial Intelligence (AI) in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.

Our values underpin everything we do and how we do it; Kindness, Respect, Teamwork, Improvement.