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Job summary

Main area
EOC Systems Coordinator
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
174-EOCSC-131025
Employer
Yorkshire Ambulance Service NHS Trust
Employer type
NHS
Site
Yorkshire Ambulance Service
Town
Wakefield
Salary
£27,485 - £30,162 Per annum
Salary period
Yearly
Closing
26/10/2025 23:59

Employer heading

Yorkshire Ambulance Service NHS Trust logo

Emergency Operations Centre (EOC) Systems Coordinator

Band 4

Job overview

Following a restructure in our Emergency Operations Centres (EOC), an exciting opportunity has arisen, and we are currently looking for an EOC Systems Coordinator.

The EOC Systems Coordinator is responsible for the ongoing coordination and testing of all systems within EOC, supporting the implementation and development of new and existing systems within EOC in order to deliver national and local operational targets and maintaining, enhancing and ensuring compliance of all systems within EOC.

Should you be unsuccessful in a substantive position, there may be an opportunity for a secondment linked to this role and Pathways.

Main duties of the job

The EOC Systems Coordinator is responsible for:

  • The ongoing coordination and testing of all systems within EOC.
  • Supporting the implementation and development of new and existing systems within EOC, in order to deliver national and local operational targets.
  • Coordinate exercise and testing within EOC.
  • Supervise and support knowledge management administrators.
  • Developing working relationships with colleagues within own organisation and other organisations that are productive in terms of supporting and delivering your work and that of the overall organisation.
  • To ensure that planned changes are communicated positively to all EOC staff.
  • To consult and listen to comments from key stakeholders (managers, staff etc) in order to develop ways that the service could be improved.
  • Implement testing and exercise programmes and audit procedures of all systems to ensure they are fully tested on a regular basis before implementation onto live system.

Working for our organisation

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.

We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.

Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

Benefits:

  • Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
  • 27 days annual leave, increasing to 33 with service.
  • Contributory Pension.
  • NHS Discounts including shops, restaurants, gyms etc.
  • Car lease and other salary sacrifice schemes (salary dependent)
  • Dedicated employee assistance and counselling service.
  • Opportunities for research participation, career progression and ongoing development.
  • Well respected, committed and supported staff networks for our workforce.

Check out our YAS One Team Simulation! https://www.nwyhelearning.nhs.uk/elearning/yorksandhumber/yas/yasoneteam/index.html 

Detailed job description and main responsibilities

For more detailed information, please see the attached job description for full roles and responsibilities.

Person specification

Qualifications / Knowledge

Essential criteria
  • Vocational qualifications level 4

Experience

Essential criteria
  • Project involvement and implementation of change
  • Working to deadlines and experience of delivering on conflicting priorities

Skills

Essential criteria
  • The ability to communicate at all levels of personnel both internally and externally
  • Strong analytic and critical reasoning skills and capable of effective problem solving
  • Computer literate with a good working knowledge of CSV GML files spreadsheets

Employer certification / accreditation badges

Trust IDVeteran AwareApprenticeships logoDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodDisability confident employerThe Learning Awards - Apprenticeship ProgrammeArmed Forces Covenant Bronze AwardHappy to Talk Flexible Working

Documents to download

Apply online now

Further details / informal visits contact

Name
Adam Wallace
Job title
Systems and Business Continuity Team Leader
Email address
[email protected]
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