Job summary
- Main area
- Human Resources
- Grade
- NHS AfC: Band 8a
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Compressed hours
- Job ref
- 174-HROL-210525
- Employer
- Yorkshire Ambulance Service NHS Trust
- Employer type
- NHS
- Site
- Yorkshire Ambulance Service NHS Trust HQ
- Town
- Wakefield
- Salary
- £53,755 - £60,504 Per annum
- Salary period
- Yearly
- Closing
- 05/06/2025 23:59
Employer heading

HR Operations Lead
NHS AfC: Band 8a
Job overview
Are you ready to lead and innovate in the field of HR Operations? Join us as HR Operations Lead at the Yorkshire Ambulance Service NHS Trust. This pivotal role focuses on managing Recruitment, People Systems, and HR Business Support functions, ensuring the optimisation of systems and processes to deliver exceptional HR advice and transactional services.
As HR Operations Lead, you will oversee the development of robust systems and processes, enhancing the functionalities of our HR operations. Your expertise will be crucial in delivering high-quality HR advice and transactional services, ensuring that all employees experience a seamless, values-based employment journey from entry to exit.
You will also be responsible for driving the recruitment and resourcing strategic priorities, ensuring the Trust attracts and retains the right talent. By collaborating with HR and service line leads, you will identify staffing requirements and organisational skill needs, aligning them with our operational goals.
Your role will also involve monitoring and analysing key workforce metrics, providing regular reports to senior management, and supporting the development of a long-term workforce plan across the Trust.
Join us and make a significant impact by optimising our HR systems and processes, ensuring we have the right people in the right roles at the right time.
Main duties of the job
Lead with compassion and line manage the Recruitment, HR Business Support and People Systems teams in the delivery, development and maintenance of all transactional HR services covering the end-to-end employee lifecycle.
Deliver a recruitment infrastructure that ensures consistent and fair recruitment and selection practices which supports the Trust's diversity and inclusion agenda.
Implement and monitor performance metrics for understanding the quality and standards of our Recruitment and HR Business Support services.
Lead and collaborate with Service Leads and Scheduling teams in developing and maintaining the Trust’s 5-year workforce plan, ensuring that the Trust has the right people with the right skills at the right time, while also considering workforce changes to align staff demand with supply.
Provide clear and comprehensive workforce and business planning information to Senior Leaders to support Trust’s Business Planning submissions.
Working for our organisation
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.
Benefits:
• Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
• 27 days annual leave, increasing to 33 with service.
• Contributory Pension.
• NHS Discounts including shops, restaurants, gyms etc.
• Car lease and other salary sacrifice schemes (salary dependent)
• Dedicated employee assistance and counselling service.
• Opportunities for research participation, career progression and ongoing development.
• Well respected, committed and supported staff networks for our workforce.
Check out our YAS One Team Simulation! https://www.nwyhelearning.nhs.uk/elearning/yorksandhumber/yas/yasoneteam/index.html
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the role including person specification.
Person specification
Experience and Work Achievements
Essential criteria
- Significant and demonstrable experience of workforce planning, analysing workforce information and modelling.
- Experience of developing medium and longterm strategic plans that provide direction and governance which are in line with strategic business plans, values, and strategic vision.
- Management and leadership of a team or teams.
- Able to analyse, assimilate and critically evaluate complex information from multiple sources to enable effective decision making.
Knowledge and Educational Achievements
Essential criteria
- Masters level in Business Intelligence or another relevant discipline or the equivalent comparable industry experience (Advanced theoretical knowledge).
- Evidence of recent and on-going continuous professional and personal development.
Documents to download
Further details / informal visits contact
- Name
- Tom Leach
- Job title
- Head of People Services
- Email address
- [email protected]
- Telephone number
- 07484941291
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