Job summary
- Main area
- Manager
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Primarily Office Hours Monday - Friday)
- Job ref
- 174-RPCT&DL-030726
- Employer
- Yorkshire Ambulance Service NHS Trust
- Employer type
- NHS
- Site
- Yorkshire Ambulance Services EOC Wakefield
- Town
- Wakefield
- Salary
- £49,387 - £56,515 Per annum
- Salary period
- Yearly
- Closing
- 19/07/2026 23:59
- Interview date
- 30/07/2026
Employer heading
Training & Development Leader, RPC (Remote Patient Care)
Band 7
Job overview
We are looking for a dynamic Training & Development Leader to shape the future of learning across Remote Patient Care (RPC). This is an exciting opportunity to lead the design and delivery of high-quality, impactful training that directly supports frontline staff to deliver safe, effective patient care.
You will play a key role in developing people, driving innovation, and building a culture where learning and continuous improvement thrive across EOC and IUC services.
Interviews are due to be held on Wednesday 29th July
Main duties of the job
- Lead and support a team of Practice Developers and APTs (accredited Pathways Trainers) to deliver high-quality, impactful training across RPC.
- Design, deliver, and continuously improve training and development programmes aligned to service needs and organisational priorities.
- Drive innovation in learning, using a range of approaches to enhance staff capability, confidence, and performance.
- Work closely with operational, clinical, and HR colleagues to ensure training supports safe, effective patient care.
- Monitor and evaluate training effectiveness, using data and feedback to inform continuous improvement.
- Champion a positive learning culture, promoting development opportunities and supporting staff to reach their potential.
- Ensure all training activity meets Trust standards, governance requirements, and regulatory expectations.
Working for our organisation
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.
Benefits:
- Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
- 27 days annual leave, increasing to 33 with service.
- Contributory Pension.
- NHS Discounts including shops, restaurants, gyms etc.
- Car lease and other salary sacrifice schemes.
- Dedicated employee assistance and counselling service.
- Opportunities for research participation, career progression and ongoing development.
- Well respected, committed and supported staff networks for our workforce.
Check out our YAS One Team Simulation! https://www.nwyhelearning.nhs.uk/elearning/yorksandhumber/yas/yasoneteam/index.html
Detailed job description and main responsibilities
Leadership and Management
Provide clear, visible leadership to the Training and Development function across Remote Patient Care (RPC), including Practice Developers and Accredited Pathways Trainers (APTs).
Set direction, priorities, and expectations for the team, ensuring alignment with organisational and service-line objectives.
Establish a positive, inclusive culture that promotes continuous learning, innovation, and high performance.
Ensure effective workforce planning, deployment, and utilisation of training resources to meet operational demand.
Training and Development Delivery
Lead the design, implementation, and delivery of education and development programmes across EOC and IUC services.
Ensure training provision supports safe, effective patient care and reflects current clinical, operational, and organisational priorities.
Oversee induction, mandatory training, and ongoing development pathways for staff across RPC.
Ensure consistency, quality, and accessibility of training delivery across all service areas.
Quality Assurance and Continuous Improvement
Develop and implement quality assurance processes to evaluate the effectiveness and impact of training and development activity.
Analyse training data, feedback, and performance outcomes to identify trends, risks, and opportunities for improvement.
Lead continuous improvement initiatives to enhance training delivery, learner experience, and operational performance.
Ensure lessons learned from incidents, feedback, and audits are embedded into training programmes.
Stakeholder Engagement and Collaboration
Work in partnership with operational leaders, clinical teams, HR, and other stakeholders to ensure training provision meets current and future service requirements.
Build strong working relationships across RPC to support alignment between workforce development and service delivery.
Contribute to internal meetings and forums, providing expert advice, updates, and recommendations on training and development.
Innovation and Service Development
Lead the development and implementation of innovative learning approaches, including digital, simulation, and blended learning methods.
Identify and implement best practice in education, ensuring RPC training remains contemporary, effective, and evidence-based.
Support the development of clear career pathways and progression opportunities for staff within RPC.
Governance and Compliance
Ensure all training and development activity complies with Trust policies, national standards, and regulatory requirements.
Maintain robust systems and processes for recording, monitoring, and reporting training activity and outcomes.
Support governance, audit, and reporting requirements related to workforce development and training compliance.
People Development and Support
Provide leadership, guidance, and support to Practice Developers, APTs, and wider teams to enable effective delivery of their roles.
Promote a culture that encourages staff development, engagement, and continuous professional growth.
Ensure equality, diversity, and inclusion are embedded within all training and development activity.
Person specification
Knowledge
Essential criteria
- Educated to degree level or equivalent experience (in the absence of a degree, equivalent experience will be seen as a minimum of three years management experience within a learning and development function)
- Extensive experience of Learning & Development strategies, processes and systems
Experience
Essential criteria
- Demonstrable experience in a staff management role
- Experience of delivering learning
Skills
Essential criteria
- Effective engagement and influencing skills
- Can demonstrate excellent problem-solving and decision-making skills
- Good organisational skills, is able to identify priorities and work effectively whilst under pressure
Personal Attributes
Essential criteria
- Adaptable to constant change
- Demonstrates professional credibility with colleagues at all levels
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Tracy Leighton
- Job title
- People & Development Manager, Remote Patient Care
- Email address
- [email protected]
- Telephone number
- 07500056544
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