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Job summary

Main area
Neurosurgery- Rehab medicine
Grade
Band 3
Contract
Permanent
Hours
Full time - 30 hours per week
Job ref
269-SFT9132
Employer
Salisbury NHS Foundation Trust
Employer type
NHS
Site
Duke of Cornwall Spinal Treatment Centre, Salisbury District Hospital
Town
Salisbury
Salary
£24,625 - £25,674 per annum pro rata
Salary period
Yearly
Closing
12/05/2025 23:59

Employer heading

Salisbury NHS Foundation Trust logo

Spinal Centre Medical Secretary

Band 3

 


Job overview

The Duke of Cornwall Spinal Treatment Centre provides life-long follow-up care for spinal patients in its caseload at the Admin Team at the Spinal Centre need to be available to patients, relatives and visitors to the Centre, and outpatients which number over 1,800.

 

The Medical Secretary will be responsible for managing the office administration for 5 Spinal Consultants as well as other medical staff, contributing and ensuring the effective day to day running of the medical team. The post holder acts as the first point of contact for all forms of communication for the Consultant and their team.

 

The Medical Secretary liaises with all Salisbury District Hospital departments, other hospitals and GPs covering the whole of the South/Southwest of England, including patient referrals.  The post holder will deal with Outpatients as well as telephone queries from relatives, ICB staff, district nurses and general practitioners needing advice and direct to the Consultants or Outpatient teams if necessary.

Main duties of the job

Prioritising the needs of the post and ensuring that all patients are treated within an appropriate timescale in accordance with their medical need. Also taking into consideration the personal and social needs of a patient with a Spinal cord injury. Being able to prioritise workload and manage constant interruptions.

 

Working as a team to meet the requests of both the clinical team and the Management team.

 

The post holder will on occasion be exposed to those patients who are experiencing difficulty accepting their condition and will need to display empathy and must be aware of this.

Working for our organisation

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we’re driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated “Good” by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service.  We think working here is pretty rewarding.  You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.

Salisbury is an attractive place to live and work and really gives you the best of everything.  With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible.  Don’t just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk

Detailed job description and main responsibilities

Please see attached Job description and person specification for full details of roles and responsibilities.

Person specification

Qualifications

Essential criteria
  • GCSE Grade C in English, Mathematics and Computer Science
Desirable criteria
  • Conversant with Microsoft Office – PowerPoint, Excel, Word, and Outlook

Experience

Essential criteria
  • Experience of working in a busy Environment
Desirable criteria
  • Experience of working in a busy Healthcare setting

Experience

Essential criteria
  • Ability to plan and manage own workload with competing deadlines.
Desirable criteria
  • Experience of planning workload in a Healthcare setting
  • Experience of challenging or difficult conversations.

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyDisability confident leaderImproving working livesCare quality commission - GoodArmed Forces Covenant Gold AwardHappy to Talk Flexible WorkingWe Work FlexiblyNational Preceptorship for Nursing Quality Mark 2024People Promise

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Amanda White
Job title
Resource Co-ordinator
Email address
[email protected]
Telephone number
01722425144
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