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Job summary

Main area
Radiology
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
269-SFT9274
Employer
Salisbury NHS Foundation Trust
Employer type
NHS
Site
Salisbury NHS Foundation Trust
Town
Salisbury
Salary
£24,937 - £26,598 per annum pro rata if part time
Salary period
Yearly
Closing
25/08/2025 23:59
Interview date
26/08/2025

Employer heading

Salisbury NHS Foundation Trust logo

Radiology Booking Clerk

Band 3

 


Job overview

Radiology  is a busy department providing a high standard of diagnostic tests.  Our booking clerks manage the diaries for all modalities and ensure every patient examination is booked in a timely manner with privacy and dignity.

This role is full time over 5 days, however part time applicants will be considered.  Working hours range from 08:00 to 18:00, Monday to Friday and is based in the Radiology Department at Salisbury District Hospital.

Main duties of the job

Efficiently and accurately fill available Radiology examination appointment slots through telephone conversations with patients. You will be making or receiving calls from patients, some of whom may be anxious about their examinations or potential results, and endeavour to provide them with the shortest waiting time possible.

Working for our organisation

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we’re driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

 We are an acute Trust, rated “Good” by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

 We support flexible working and will consider requests taking into account the needs of the service.  We think working here is pretty rewarding.  You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.

 Salisbury is an attractive place to live and work and really gives you the best of everything.  With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible.  Don’t just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk

Detailed job description and main responsibilities

Please see attached Job description and person specification for full details of roles and responsibilities.

Person specification

Education

Essential criteria
  • Educated to GCSE level or equivalent

Experience

Essential criteria
  • Experience working with the public with good customer relation skills
Desirable criteria
  • NHS experience

Knowledge and Skills

Essential criteria
  • Good organisational and time management skills
  • Handling difficult situations
  • Excellent keyboard skills with accurate data entry

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyDisability confident leaderImproving working livesCare quality commission - GoodArmed Forces Covenant Gold AwardHappy to Talk Flexible WorkingWe Work FlexiblyNational Preceptorship for Nursing Quality Mark 2024People Promise

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lauren Humphreys
Job title
Admin Team Lead
Email address
[email protected]
Telephone number
01722 336262
Additional information

Ext. 4878

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