Job overview

A core member of the Coach House team, in a role that works across Coach House and
Transformation, you will work closely with clinical and non-clinical colleagues at all levels to
drive sustainable continuous improvement throughout the organisation to improve the
services at Salisbury NHS Foundation Trust.
You will be responsible for:
• Delivering prepared training packages, coaching teams and supporting staff as part
of the Trust Improving Together roadmap as well as delivering a suite of bespoke
and planned identified training to teams as required.
• Supporting the development, roll out and delivery of Rapid Improvement Events
(RIE’s) working in collaboration with the Head of Transformation Resourcing and
Head of Coach House/Continuous improvement.
• The day-to-day management of one or more staff, as required.
You will:
• Have responsibility to deliver own results, including planning, and developing and
delivering all assigned tasks to the required deadlines.
• Receive guidance from the Head of Coach House and Continuous Improvement and
peers who are experienced in the Improving Together roll out.

• Develop the necessary skills and experience in the Improving Together approach
and concept through provided training.
• Facilitate training to specific teams, along with continued advice and support in
moving forward.
• Work across transformation and coach house teams, providing improvement
resource capability to transformation programmes/projects as required by the Head
of Transformation Resourcing.

Main duties of the job

Assist clinical and operational leadership teams in building an engaged workforce
that utilises all Trust staff to drive results towards organisational goals.
• Support the delivery of occasionally complex messages, some of which may be
contentious within the delivery context. There may be major barriers to acceptance,
as this will lead to different ways of working.
• Establish effective collaborative working relationships with internal and external
clinical and non-clinical staff.
• Regularly interact with colleagues across the organisation in progressing agreed
improvement activity.
• Role model best practice behaviour for safety, quality, improvement and all Trust
policy compliance.

Analytical and judgement skills
• Support the development of standard operating procedures/standard work
approaches for workstreams (training, improvement systems and projects).
• Supports teams, through when required, to develop new policy and guidance for that
service, facilitating working groups as required.

Planning and Organisational skills
• Contribute to the co-ordination of the planning for events, working closely with teams
to ensure appropriate participation and support.
• Support the Head of Coach House and Continuous Improvement on aspects of
service development and opportunity within the Coach House as the team and
programme develops.
• Ensuring oversight of project deadlines, milestones and where these are at risk,
ensure timely escalation.

Working for our organisation

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we’re driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated “Good” by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service.  We think working here is pretty rewarding.  You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme. 

Salisbury is an attractive place to live and work and really gives you the best of everything.  With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible.  Don’t just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk