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Job summary

Main area
Additional Clinical Services
Grade
Band 2 - 3 Progression Scheme
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (12 hour shifts)
Job ref
249 -7924348
Employer
Great Western Hospitals NHS Foundation Trust
Employer type
NHS
Site
Great Western Hospital
Town
Swindon
Salary
£25,272 - £27,476 per annum pro rata
Salary period
Yearly
Closing
Today at 23:59

Employer heading

Great Western Hospitals NHS Foundation Trust logo

Assistant Healthcare Support Worker - Progression Scheme

Band 2 - 3 Progression Scheme

Great Western Hospitals NHS Foundation Trust is a unique organisation, serving as the sole integrated provider in the Bath and North East Somerset, Swindon, and Wiltshire system. Our scope extends beyond boundaries as we oversee adult community services in Swindon and provide acute care from the Great Western Hospital. 

Our 5,500 staff have 1.2m patient contacts a year, with 13,000 operations carried out in our Theatres, around 4,000 babies born, and our emergency attendances are now well over 100,000 per year. Those numbers only tell part of our story about what an exciting time it is to join Great Western Hospitals.

We are cultivating a culture that fosters our ambitions, prioritising equality, diversion, inclusion, wellbeing, and leadership. We aim to create an environment where every member of our team can truly thrive.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

If we receive a high volume of applications, we may close adverts prior to the published closing date. Therefore, we advise you to complete and submit your application as soon as possible.

Job overview

Join Our Team as a Healthcare Support Worker

Are you passionate about making a real difference in people’s lives? At Great Western Hospitals NHS Foundation Trust, we’re proud to be an ambitious, forward‑thinking organisation committed to delivering exceptional care to every patient, every day. We’re now looking for dedicated and enthusiastic Heathcare Support Workers to join our team.

As a Healthcare Assistant, you’ll play a vital role in supporting our nursing teams and delivering compassionate, individualised patient care. No two days are the same — you’ll be part of a fast‑paced, rewarding environment where your contribution truly matters.

What the Role Involves

  • Working a variety of shift patterns, including days, nights, weekends, and bank holidays
  • Standard 12‑hour shifts across most wards
  • Supporting Team Leaders and Senior Sister/Charge Nurse in delivering high‑quality care
  • Enhancing patient experience through kindness, professionalism, and excellent communication
  • Developing your skills across a range of specialties in a dynamic clinical environment

You’ll thrive in this role if you are:

  • Motivated, enthusiastic, and eager to learn
  • Able to work well under pressure with a friendly, professional approach
  • Confident using your own initiative to solve problems
  • Sensitive and compassionate when supporting patients and families
  • Organised, adaptable, and ready for a challenge

Please note: Previous experience is required for applicants wishing to join the Bank.

Main duties of the job

You’ll be joining a skilled and supportive team dedicated to delivering high‑quality, individualised patient care. This is a role for someone who brings energy, motivation, and a genuine passion for improving the patient experience. Every day will stretch your organisational skills, broaden your clinical knowledge, and give you the chance to work across a variety of specialties.

What You’ll Be Doing

  • Providing compassionate, person‑centred care and communicating with kindness.
  • Supporting patients with personal care needs, including catheter care and continence management
  • Assisting with nutrition and hydration to promote patient wellbeing
  • Delivering effective pressure area care
  • Collecting routine specimens safely and accurately
  • Carrying out safe moving and handling practices
  • Completing essential documentation such as food and fluid charts and outcome sheets
  • Maintaining a clean, safe, and well‑organised clinical environment
  • Delivering care in line with risk assessments and individual care plans
  • Ensuring clinical rooms are fully stocked with the correct forms and patient information
  • Preparing medical notes to support the smooth running of clinics

Working for our organisation

We are proud to be one of the top NHS employers in the South West. As committed as you are to delivering excellent patient care, we are equally committed to supporting your growth. Guided by our STAR Values, we offer the training, guidance, and development opportunities you need at every stage of your career.

 

Detailed job description and main responsibilities

An Assistant Health Care Support Worker (AHCSW) is a key member of the team, providing personal care to patients and supporting registered practitioners in delivering high‑quality, compassionate care. You will carry out a variety of non‑clinical tasks under the direct supervision of a registered healthcare professional, ensuring care is delivered to agreed standards and in line with our Trust values.

Please see attached full job description 

Person specification

Qualifications

Essential criteria
  • GCSE A*-D in English Language or equivalent
  • GCSE A*-D in Mathematics or equivalent
  • Able to demonstrate literacy and numeracy skills at interview assessment.
Desirable criteria
  • Level 2 in Health & Social care (NVQ, QCF, RQF)
  • Level 2 NVQ in Healthcare Health & Social Care or
  • Level 2 QCF Diploma in Clinical Healthcare support or

Experience

Essential criteria
  • Evidence of ability to work as a member of a team
  • Experience of time management and prioritising work.
Desirable criteria
  • Prior experience of providing care in a healthcare or social setting

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldCare Leaver CovenantStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Centralised Recruitment
Job title
The Recruitment Team
Email address
[email protected]
Telephone number
017930 607975
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