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Job summary

Main area
Sterile Services
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (Rotational shift patterns Earlies (07:00 - 15:00) and Lates (14:00 - 22:00))
Job ref
249-7816284
Employer
Great Western Hospitals NHS Foundation Trust
Employer type
NHS
Site
Great Western Hospital
Town
Swindon
Salary
£27,485 - £30,162 per annum
Salary period
Yearly
Closing
18/03/2026 23:59

Employer heading

Great Western Hospitals NHS Foundation Trust logo

Sterile Services Supervisor

NHS AfC: Band 4

Great Western Hospitals NHS Foundation Trust is a unique organisation, serving as the sole integrated provider in the Bath and North East Somerset, Swindon, and Wiltshire system. Our scope extends beyond boundaries as we oversee adult community services in Swindon and provide acute care from the Great Western Hospital. 

Our 5,500 staff have 1.2m patient contacts a year, with 13,000 operations carried out in our Theatres, around 4,000 babies born, and our emergency attendances are now well over 100,000 per year. Those numbers only tell part of our story about what an exciting time it is to join Great Western Hospitals.

We are cultivating a culture that fosters our ambitions, prioritising equality, diversion, inclusion, wellbeing, and leadership. We aim to create an environment where every member of our team can truly thrive.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

If we receive a high volume of applications, we may close adverts prior to the published closing date. Therefore, we advise you to complete and submit your application as soon as possible.

Job overview

The Supervisor for Sterile Services will have extensive knowledge and skills of requirements for the product in line with the ISO13485 standard. They will also have knowledge of all potential risk to products within a sterile services department. They will support the Production manager and Quality Representative in ensuring staff conform to the departmental Quality Management System, hospital policy and procedures, highlighting immediately any areas of concern.

Main duties of the job

The post holder will be responsible for assessing, organising and planning the daily workflow within the Sterile Services and  Endoscopy departments to ensure maximum usage of resources.

You will act as a resource to support the technicians to reduce the Departmental and individuals non-conformances and conduct regular one to one meetings with staff and provide feedback to the Production Manager.

The post holder will be expected to deputise for the Production Manager in their absence with the support of the Operational Manager. 

To undertake this role the supervisor must be able to root cause and report on incidents relating to product and staff.

You will ensure the efficient and effective operation of the department.

Working for our organisation

We are proud to be part of BSW Hospitals Group – a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people. We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

Detailed job description and main responsibilities

  • To assess, plan, organise and manage own workload and the workload of others using the departmental traffic light reporting system to ensure maximum utilisation of resources available on a day to day basis.
  • Responsible for the day-to-day supervision and co-ordination of staff within the department.
  • To provide and receive complex information and to facilitate effective communication with both departmental staff and customers.
  • To provide appropriate support for technicians and their on-going development through regular reviews of performance and yearly staff appraisals.
  • Responsibility and authority for resolving day-to-day problems and queries arising from customers and supporting the Production Manager with more complex complaints investigation. Ensure delegated actions relating to complaints are completed within the specified time frames.

Please see the attached job description for full information.

Person specification

Qualifications

Essential criteria
  • Good general education with English and Maths to GCSE standard or equivalent
  • Educated to diploma level or NVQ 3, City and Guilds certificate level in a relevant subject or equivalent
Desirable criteria
  • Certificate in Quality Assurance
  • Member of the institute of decontamination sciences
  • Recognised Health & Safety Qualification
  • Certificate in Clean Room working or equivalent in house competencies and training to this level.
  • HR experience of Managing – Sickness Absence

Experience

Essential criteria
  • Experience of working with a surgical instrument decontamination unit and Endoscopy Unit
  • Working experience of a Quality Management System and Standard Operating Procedures
  • People management experience

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldCare Leaver CovenantStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Richard Cornish
Job title
Operational Manager
Email address
[email protected]
Telephone number
01793 605241
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