Job summary
- Main area
- Administrative and Clerical
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 36 hours per week (The successful applicant must be able to work Monday to Friday office hours (9am start with 4.30/5pm finish))
- Job ref
- 050-AC486-1125
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Wrexham Child Health Centre
- Town
- Wrexham
- Salary
- £24,833 per annum, pro rata
- Salary period
- Yearly
- Closing
- 26/11/2025 23:59
Employer heading
Clerical Officer
Band 2
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
Working as part of the administration team based in the Audiology Department, Ysbyty Wrexham Maelor. The post holder will be required to provide clerical duties relating principally to patient administration in support of clinical staff.
Main duties of the job
Working as part of the administration team based in the Audiology Department, Ysbyty Wrexham Maelor the post holder will be required to provide clerical duties relating principally to patient administration in support of clinical staff.
We are looking for a motivated and enthusiastic person to provide an excellent service to patients in a busy out-patient department. It is essential that you have good verbal & written communication skills, excellent customer care and a willingness to help others. You will have experience of an administration environment and will have proficient computer skills.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- NVQ Level 2 Customer Service or Business administration (or equivalent level of knowledge and experience)
- Good standard of education - GCSE English and Maths grade C or above or equivalent
Desirable criteria
- Standard Keyboard skills
Knowledge & Experience
Essential criteria
- Working in office environments
- Effective communications
- Microsoft Office Software
- IT systems
Desirable criteria
- Working in an administrative healthcare setting
Skills
Essential criteria
- Effective communication skills, both verbal and written.
- Friendly telephone manner
- Ability to work to deadlines within a busy office environment
- Good administrative and clerical skills.
- Good organisation and time management skills.
- Act in a confidential manner
- Work to deadlines
Personal Qualities
Essential criteria
- Good communication & Interpersonal skills
- Able to work as part of a team
Desirable criteria
- Speak Welsh
Employer certification / accreditation badges
.png "Stonewall Top 100 Employers")
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Emma Cowan
- Job title
- Audiology Administration Manager
- Email address
- [email protected]
- Telephone number
- 03000 847749
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