Job vacancy: Medical Education Support Assistant – Reception Team, Betsi Cadwaladr University Health Board, Wrexham

Job summary

Main area: Medical and Dental Education
Grade: Band 3
Contract: Permanent: 3 days, Wednesday - Friday
Hours: Part time - 22.5 hours per week (Wednesday, Thursday and Friday 9am - 5pm)
Job ref: 050-AC363-0525W

Employer: Betsi Cadwaladr University Health Board
Employer type: NHS
Site: Wrexham
Town: Wrexham
Salary: £24,433 - £26,060 per annum pro rata
Salary period: Yearly
Closing: 05/06/2025 23:59

Medical Education Support Assistant – Reception Team

Band 3

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed

Detailed job description and main responsibilities

Provide regular maintenance checks on IT/Audio Visual equipment. Arrange for economic repairs to or replacement of equipment as necessary to ensure service is provided to the highest standard possible.

Possess an excellent working knowledge of Microsoft Office packages i.e. Outlook, Word
and Excel.

Schedule meetings, including the booking of venues, equipment and refreshments; coordinate attendance.

Further details can be found within the Job Description.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria

GCSE or equivalent standard in English and Maths. NVQ Level 3 or equivalent experience.
Evidence of ongoing learning.

Desirable criteria

Evidence of further professional or academic qualification.

Experience

Essential criteria

Significant experience in a busy general office environment.
Proficient in Microsoft Office software.

Desirable criteria

Experience of working with IT and /or AV systems
Previous experience in an administrative or secretarial role

Aptitude and Abilities

Essential criteria

Ability to communicate with staff at all levels in an approachable, professional manner.
Able to work on own initiative, organise own workload and problem solve.
Ability to work collaboratively in a team setting.
Ability to deal with confidential and sensitive situations
Welsh speaking' (minimum of level 3)

Desirable criteria

Knowledge of ESR (Electronic Staff Record System) and systems such as Oracle.
Willingness to learn new skills.

Values

Essential criteria

Additional demonstrable qualities that may be beneficial to the role, e.g. care, compassion, competence, communication, courage and commitment.
Confidentiality when dealing with personal data

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.