Job summary
- Main area
- People Services - Pan
- Grade
- Band 6
- Contract
- Fixed term: 8 months (Secondment cover until 31/05/2026)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 050-AC687-1025
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Wrexham Maelor Hospital
- Town
- Wrexham
- Salary
- £39,263 - £47,280 per annum
- Salary period
- Yearly
- Closing
- 15/10/2025 23:59
Employer heading
Senior People Officer - Pan
Band 6
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.
We are seeking to appoint a Senior People Officer to work within the Pan People Services Team. The successful candidate will predominantly support the Mental Health and Learning Disabilities Division.
This is secondment cover until 31/05/2026.
Main duties of the job
To provide designated services within the Health Board with a high quality and proactive operational People service (HR/OD).
Develop and maintain regular contact with line managers and other stakeholders to build an in-depth understanding of the workforce needs and future challenges.
To provide advice to line managers in all aspects of workforce policies and procedures to achieve the successful conclusion of informal case management. The post holder will also be involved in change management consultations.
To coach managers in their development and education.
Work alongside managers and clinicians to develop and implement HR service strategies, operational structures and policies to meet service needs.
To work closely and in partnership with staff side colleagues to support to positive changes in the workplace and the timely and reasonable undertaking of employee relations activity.
The post holder will provide a proactive and professional service to a specific client group including advice on informal stages of employee relations matters, recruitment and retention, workforce policies and procedures and NHS terms and conditions. The post holder will be, expected to act as a professional role model and first line support for work guidance as required.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Betsi Cadwaladr University Health Board (BCUHB) is the largest health organisation in Wales, with a budget of £1.7 billion and a workforce of over 19,000 staff. The Health Board provides primary, community, mental health and acute hospital services for the population of North Wales.
BCUHB provides a full range of primary, community, mental health, acute and specialist hospital services across 3 acute hospitals, 22 community hospitals and a network of over 90 health centres, clinics, community health team bases and mental health units. BCUHB also coordinates or provides the work of 113 GP practices and the NHS services provided by dentists, opticians and pharmacists across the region.
The Health Board is an integrated health system which strives to excellent compassionate care delivered in partnership with the public and other statutory and third sector organisations. BCUHB has a developed relationship with the universities in North Wales and with the University of Bangor is seeking medical school status and operates in a research-rich learning culture.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- Associate CIPD qualified with evidence of on-going Continuous Professional Development (CPD)
- Post graduate level of study, or experience equivalent to study at this level
Desirable criteria
- MCIPD
- Bachelors Degree
- Coaching qualification
Experience
Essential criteria
- Experience sufficient to provide advice and support to managers and staff on all aspects of the role without day-to-day supervision or direction
- Experience of advising managers through investigations and at disciplinary hearings
- Up to date knowledge of employment law and good employment practice
- Extensive experience of advising managers on how to handle complex, contentious and highly sensitive employee relations issues including writing management statements of case and advising at disciplinary hearings and other formal hearings.
- Experience of devising & delivering training to managers on range of ER topics
- Experience of policy review and development
- Knowledge of the current HR Agenda in the NHS
- Experience of working successfully in a complex, busy and large scale business
- Commitment to partnership working
Desirable criteria
- Experience of attending employment tribunals
- NHS experience
- Knowledge of TUPE
- Experience of undertaking job evaluations
- Experience of managing organisational change including redundancy and TUPE
- Line management experience
Skills, Knowledge and Attributes
Essential criteria
- Able to contribute immediately to the work of the department and establishing professional credibility
- Able to advise managers up to senior level on complex ER issues including formal hearings.
- Able to support workforce colleagues, acting as a role model and able to professionally and personally develop team members
- Able to build positive relationships with managers, colleagues and Trade Union representatives.
- Able to interpret and apply employment law for use in employment cases, developing and reviewing Trust employment policies.
- Able to convey ideas and advice clearly, concisely, with conviction and in a persuasive manner often in the face of opposition or hostility when advice is challenged.
- Able to understand the HR issues arising from operational management issues and advise managers appropriately and persuasively on the action they should take.
- Demonstrate commitment to the use of good HRM practices in the business and be able to coach managers on how to apply HRM practices appropriately.
- Good analytical skills. Able to analyse reports and data and act on these appropriately.
- Able to take accurate records of disciplinary hearing, appeals hearings for use in subsequent Employment Tribunal hearings
- High standard of verbal and written communication skills/able to generate own correspondence and reports. Able to explain and persuade others through written and oral argument, and gain acceptance for issues that may be unwelcome or new.
- Able to promote and act as an advocate for the HR department and represent the service at meetings.
- Adaptable, flexible and innovative approach to work
- Ability to prioritise/organise work load
- Ability to work as part of a team
- Value diversity and difference, operates with integrity and openness
- Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
Desirable criteria
- Ability to speak Welsh
Employer certification / accreditation badges
.png "Stonewall Top 100 Employers")
Applicant requirements
You must have appropriate UK professional registration.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Zena Wild
- Job title
- People Business Partner
- Email address
- [email protected]
- Telephone number
- 03000858198
- Additional information
Natalie Ghirotto
Head of People Operations - Pan
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