Job overview

Sirona's Information Governance (IG) Service is looking for an Administrator to join the team who enjoys working in a varied role, with the opportunity to use their own initiative and work with a supportive team. 

The Service covers system and process management, records management, data protection and the controls needed to ensure that information sharing is secure and confidential. 

You will be responsible for managing a high volume of work and will have the ability to convey complex information in a personalised, easily understandable way. You will have a fundamental role within the Information Governance Team and be expected to work under the direction of the Information Governance Manager supporting the multiple elements of the information governance work programme. 

Excellent communications, organisational and time management skills with a proven track record of meeting deadlines and prioritising workload effectively are essential. The postholder will have the opportunity to develop knowledge of the General Data Protection Regulation (GDPR) /Data Protection Act 2018 and all other relevant legislation and an interest in developing further within an information governance role.       

Main duties of the job

This is a full-time post covering maternity leave for a year. The successful candidate will be expected to assist with the receipt, processing and disclosure of requests for patient records that fall within the scope of data protection legislation. 

Duties include logging requests, obtaining relevant proof of identification, sourcing, preparing, redacting and disclosure of records. The service is also responsible for the processing of court orders for copies of records and requests for records from the police and solicitors. You will also be responsible for the long term storage of patient records held in paper form that need to be archived. This includes maintaining an inventory of records held. You will be work closely with other administrative staff and other members of the wider healthcare team. In addition, you will act as a point of contact for members of the public and partner organisations. Whilst most communication is via email, an ability to speak confidently with the public on the phone and with colleagues is essential. 

Working for our organisation

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.